We know that location since 6 Years and we like the swimmingpool after the long trip with the car

Nothing

Cleanliness and amazing breakfast.

The details, walls, furniture, especially the elevators, all this together doesn’t look like it should have 4 stars.

Availability of concierge on July 14

Overall ok

Parking, clean room, ok food from the restaurant.

Location, you need a car or a bus to go to the center of Grenoble.

The check-in was terrible, took 30 minutes. Credit card transmitter worked not properly, so after driving 12h from the Netherlands, we were tired at 0:15. The night porter was stricktly instructed not to allow check-in without paying, despite our reservation by booking.com. After that explanation he wanted to charge us the double price, because we could take breakfast without paying for it. The management of this hotel makes the choice of the be very sure that guests pay their bill and not trusting their guests. As a guest member of the Accor group hotels for years, I feel this Mercure is a shame for the brand.

Hotel was clean and nice. Very good location and free good parking places. Very nice breakfast and smiling faces in the desks

Wifi was a little bit slow.