La situation proche de la vieille ville, le parking assez grand, le petit-déjeuner très bien fourni.

Nous étions 4, il manquait 2 jeux de serviettes dans la salle de bains, que nous avons dû aller récupérer à l'accueil ; impossible de dormir la fenêtre ouverte à cause du bruit du boulevard proche (aucun bruit fenêtre fermée). La literie était excellente, mais les chambres datent et mériteraient d'être modernisées et rafraichies.

Das Hotel hat sich reichlich Mühe gegeben, trotz Renovierung alle Gäste gut unterzubringen. Teilweise sind Renovierungen schon abgeschlossen. Die Zimmer waren noch alt - dennoch ok und vor allem großzügig geschnitten und die Klimaanlage läuft gut. Das Frühstück war trotz erschwerter Bedingungen gut. Insgesamt waren wir zufrieden.

Der Pool war zwar schon revoniert - leider aber nicht zugänglich. Unschön waren auch mehrere Feueralarme mit ungeklärter Ursache - einer mitten in der Nacht. Leider keine Kommunikation durch das Personal - vermutlich lag es an der Renovierung. Da das Hotel voll belegt war - wollte keiner ein Risiko eingehen, so dass alle um 4h dann mal wach waren ;-).

Die zentrale Lage direkt an der Loire. Der Koch ist ein Gewinn.

Die Zimmer sind sehr abgewohnt. Es war sehr laut.

We needed secure parking as we had two valuable bicycles on the back of our car. The hotel has outside parking with a gate that closed at midnight with CCTV and secure underground parking. We opted for the underground parking, very secure and well worth the small extra charge for the piece of mind. The restaurant was excellent. Nicely decorated and the food was fabulous. Chef David visited the table of his diners which was a very nice touch. Breakfast was a buffet and again provided an huge range of foods to accommodate big appetites.

The stained carpet outside room 606 / 605. Looks like a bottle of bleach was dropped. Just needs a fix.

Un personnel serviable et à l écoute notamment au dîner

J ai trouvé très mesquin la facturation excessive du parking alors que nous avions tout payé avant d arriver

Bon hôtel,personnel accueillant,chambre spacieuse et confortable.La vue sur Loire,tout faire à pied.La baignoire balneo.

Quelques petits travaux d’entretien,peinture,plinthes.

Motorcycle parking, proximity to the centre of Orleans, easy to find

Good location for our journey to SW. Big room overlooking the R Loire. Very comfortable bed. Lift for those less mobile. Good parking. V good food I restaurant. Excellent waiter in restaurant. Dog made welcome

Very rude welcome to the restaurant : the person welcoming us made us wait while taking two incoming phone calls, not even saying hello, while my husband was obviously uncomfortable as on crutches after an accident. Also, ridiculously in this day and age, no power points near the bed for phone charging etc. In fact not many power points at all. Decor a bit in need of new paint in bathroom

Location was about a 10 minute walk from the centre along the river. The breakfast was plentiful and good. Parking was next to the hotel and we found no problem getting a space. Very dog friendly 😁

The rooms were tired and the bed cracked when I sat down and a little uncomfortable during the night. We booked a room with a balcony and it would have been nice to have a small patio set to enjoy it rather than dragging the chairs from the room out.

free parking was ok, friendlyness reception ok, beds ok

Restaurant was full, no table could be arranged (availability of a restaurant was one of the reasons to choose this hotel), so we had to walk quite a distance to find some restaurant. The hotel was not very clean, especially the corridors were very dirty. Upto three times the keycards did'nt work, so we had to go back to reception to repair this,

We have been coming to this hotel for many years twice a year. It has been tastefully improved and the restaurant is superb! I always come home with new ideas of dishes we enjoyed. This time the staff were very knowledgeable regarding the food and wine. Lovely pool and ambiance. Little details like water in the fridge soap dispensers in the shower and handrails! Bravo!

Nothing we could find

Secure underground parking. Very chic modern entrance foyer, restaurant bar

The view. Although we looked directly over the river from our balcony, the modern and not at all attractive road bridge really spoilt it. Photos are a bit misleading because they show the old historic bridge

Hotel was good

Staf have promblems to cummunicate in ingles

Good location, comfy bed. Good breakfast Friendly staff love

The desk cerks are very kind and helpful. The restaurant is very good

Like it’s strong A/C with individual control. The breakfast is really not bad. The lobby is newly renovated, not bad.

It is 15 minutes walk from the old town attractions. Its gym has no dumbbells and no connection to TV. The pool is not too short in length but it’s width is just about 10 feet, not very comfortable. Last the room decoration is terribly outdated.

Super dog friendly - perfect location for a stopover whilst travelling through France. Everything you need - comfy beds, secure parking, nice bar and restaurant, friendly staff. Bonus if you have a dog it’s opposite the Loire with a nice grassy area for walkies. I would use to stop over again.

Nothing. Don’t let a 1960s block exterior put you off.

parking

clean and confortable place. close to city center valuable breakfast buffet.

The location allowed us to explore the city easily, that was the upside... the hotel was just a pit-stop, a rather bad one though..

Except for the two youngest girls in reception (probably learning staff), the rest of the personnel made us feel unwelcome and out of place. A special mention for the breakfast service... the worst experience ever (no variety, minimal quantity, terrible quality) made even worse by the staff rushing us all to a section of an already small restaurant because of a coming event at midday... Basically, they made us feel like we were an inconvenient burden and couldn't wait to see us go... all of this in less than 24h in a 4-star Mercure (up-mid division of Accor Hotels)

We have staying in this hotel many times before and were pleased to see the renovation had been finished. The superb restaurant had reopened and the pool area looks amazing.

Breakfast was supposed to be served until 10.00, but when came down for our breakfast at 9.00, there was nothing left. No scrambled eggs , very little bread, no croissants , no cheese. There were no cups for the coffee machine, etc...etc.. Three members of staff were setting up the tables for dinner, none noticed the empty breakfast buffet. All this for €19 per person!!

Room size Parking Allowed dogs

Paper cups to have my cup of tea and one wooden spoon. I do not like paper cups Had to wait for ages at the bar to get served but girl was on her own manning reception, bar and restaurant

Nothing

Because it was very old and tired

Location …excellent dinner Lovely fluffy large towels

Lighting to the bathroom would not work unless bedside lights on Paper cups Poor quality pillows

room was spacious and great view

Restaurant staff rushed us through dinner. Breakfast was a bit of a let down due to food choice and service.