Location

Breakfast, room, and service.

La proximité avec la gare

L'accueil/ l'amabilité du personnel, le manque de propreté

Location was good. The hotel was clean and also had facilities for children. Breakfast was good.

Nice hotel close to the center.

Nice hotel close to the center

Such such a bad experience with the night staff - I arrived late after a long day travelling just to be told that they could not find my booking even tough I had a reservation number sent by the hotel itself. His 1st reaction was to tell me to find another hotel....it was past midnight!!! After 15min of negotiation, he gave me a basic room but making me feel like a liar!!! BUT the best of the story was after when he came to my room at 6.30am!!! just to tell me that he kept looking and could not find my booking.....why do you wake someone up just to tell him that!!! Went to the reception at 7.30am tired and upset, and with the day staff in place, they told me that everything was fine and they had my reservation. I thought Accor would understand what the word "customer" is

The waiter was so lovely and he was the friendly face we needed after being disappointed with the room and also a debacle over parking our car. We had a roof box and although our car was under 2 m we really struggled to find secure parking. Ultimately we parked right outside hotel for which we were grateful but would not stay here again nor would recommend it. Basic.

Location close to Conference Venue, Main Station, City Centre, friendly staff

see above