Friendly and helpful staff.

location

very soft bed and bad internet in room

The room is decent, big enough.

I did not like that the reception is closed after 23.00.

the food is great

location but it’s okay

I come here any time I am around Maintal for work. This time I got a room 314 which really needs to be fixed in few things. Normally I have no problem with the hotel but this time it was disappointing . Also somebody entered the room while I was there, at 8.30am it was a man and I don't think is safe for my belonging. What would happen if somebody goes in and out take an expensive watch from a customer at 8.30 am in the morning? Who would believe about anybody entering the room?

The staff was great . parking, breakfast, bar was expressive Heating of rooms were excellent.

Cleaning of the room was mediocre. ( there was spider web between ceiling and wall 🫣 , the top of bathroom light was not clean there was so much dust on it)

Check-in took place at 21:30 (in a hurry), at 22:00 the doors close. Parking is convenient (unguarded, near the hotel). At first, the number was not cleaned (the employees forgot, they did not work well), they replaced it with another - 315 (refuse - all night there is noise from below, rolling trays with dishes). I also ask you to wash the glass partition in the bathroom during cleaning - it is very dirty. The breakfast is good, there is a choice.

Noisy in the room below, dirty in the bathroom, inattentiveness of the staff - at first they put us in a dirty, untidy room, although it was already 9:30 pm!!!!

Amazing staff and rooms. Breakfast had everything you expect and a bit more!

Breakfast. Reception staff

Cleaning staff, most the Lady incharge of cleaning staff was very respectless and dont know how to Talk with the guest.

The staff were very friendly, lovely breakfast buffet, good mattress, air conditioned and could open windows when wanted.

2 lamps did not work