Centrally located, easy to reach for train travellers (100m from main train station), close to city center. The breakfast is outstanding - please note it is not served as a buffet (as it was described in booking.com at the time we booked) but you can have almost everything you want and it is served in a very appealing way. The room was excellently quiet, the mattresses are very comfortable.

The bathroom in our room was extremely small

The customer service was great. The breakfast was excellent. The hotel was clean. They helped us to carry our luggage upstairs. The check out time was perfect.

There was no elevator but they will help you if needed.

Lovely family-run hotel, great location, attentive staff, quaint decoration, delicious breakfast.

The breakfast room didn't open as early as it was supposed to.

Room was quiet although the hotel is on a busy street. Breakfast is served and rich, you can choose how you want your egg. Decoration very cosy, especially for me as person who loves roses and nice porcelaine.

A bit difficult to find as address L14.15 is confusing- you have to know that L14 is a street, but 15 - house number.

Lovely, old-fashioned (in the best meaning of the word) hotel in the center of the city, 5 minutes walking from the Mannheim Hbf. It is family-owned and one can feel a true atmosphere of being at home. Great contact with the owners over the Booking messages before one arrives and then face-to-face, when already there. They accommodate one's needs, as much as humanly possible. I got a nice vegan breakfast, they helped me cancel one day of my stay, when my airline canceled my flight, they changed my room to a quieter one and gave me tips on where to find what. The hotel has a lovely little backyard with flowers and tables, where you can sit and relax. I really felt at home! I was there for work, a one-time issue (a conference), but if I ever come to Mannheim again, I will definitely try to stay with them. I did not get to see a lot of Mannheim, due to a busy schedule, but it seems like an interesting city to visit and the central location of the hotel makes it easy. All my best to Ursula and her two daughters, Andrea and - I am sorry, but I did not get the other daughter's name. You rock, in a classical way :)

No A/C (not a problem, as it wasn't too hot and each room is equipped with a little fan). No English-speaking channels on the TV (again, not a huge problem, I didn't go there to watch TV and I can read the news on the computer/smartphone). No electric kettle in the room (again, not a huge problem, as once I wanted to drink some herbal tea of mine in the room, as I worked late in the evening, and I got from Ursula a whole tray with a sweet little ceramic jug full of hot water and a cup, which I could return the next day). The no A/C issue could be a bit of a problem when the temperatures outside rise and if you get a room from the main street side. It is a really busy street, now with the ongoing exchange of the tram tracks near the train station and on Kaiserring, it is probably even busier - read, louder. I was lucky because upon request my front room got quickly changed to a backyard room, which was much quieter, but I guess if the hotel is fully booked, this might not be an option. Surprisingly (again, this might be just my perspective, I am quite weird), the fact that towels got exchanged each day, even when I left a little note that there was no such need. My soft spot for ecology suffered...

The staff was very nice, the room was clean and quite large, the bed comfortable. The breakfast was exceptionally good. The hotel is centrally located and very close to the main railway station.

It was summer, and my room on the top floor was very warm and not air-conditioned. (A fan was provided, though). The street noise outside was loud even at night. This was partly due to traffic, partly due to construction works.

really great breakfast!

the breakfast was just great

Older traditional style German hotel. Very clean and central. Breakfast was huge and excellent as usual in Germany. Room overlooked a courtyard and was quiet.

Everything was great, some may need an elevator but for us was fine.

location

bed quite small

Perfect family hotel in centre of Mannheim. Clean, comfortable room and excellent breakfast. Would definitely come back.

Breakfast was nice and location is amazing and it's very easy to travel as it's next to central station.

Cant complain about the hotel. It was situated in a lovely location near to train and town centre. the room was clean and comfortable. The staff were just wonderful and helpful.

The only disadvantage from the hotel is that there is no lift available. This makes bringing luggage to the room difficult. also for those with disability to climb to 2nd floor is a chore.

Clean and charmingly furnished. Great breakfast.

There is no lift, so you have to be prepared to climb a few stairs!

The hotel is really charming and managed by very hospitable hostess. The breakfast was served personally: eggs/omelette, yogurt with fruits, choice of cheese, jam, honey, fresh bread. The room was warm in spite of cold weather, and you can fix the level of heating. The situation is 10/10, it is center of the city and only 3 min by walk from Mannheim Hbf.

Nothing

staff was very nice and the breakfast it was perfect. i loved all the small details all over the hotel. 5 min walking from the train station

there is no lift

very close to train station. friendly owners . very nice breakfast

nothing

Great location, lovely staff

Recommend calling for Parking instructions before arriving. It's tricky,

Nice and cosy family owned hotel. Perfect for me

The wifi was a little wobbly and tea/coffee making in the room would have been good

Room is massive

The host is very enthusiastic and can speak Chinese. A welcome party was held and the guests were happy. Very good location, close to the train station.

It would be great if parking was free。

We liked the staff, they were really friendly and helpful. The breakfast was excellent and delicious. The room was very clean and spacious. There location of the hotel is perfect if you want to explore the city, near the train station and other modes of public transportation.

This is a family-run hotel, and the staff was extremely friendly and helpful. The breakfast was a particular highlight, I could order at the table from a wide choice. Despite the perfect location, the room was very quiet.