Staff was very nice and helpful. Room was clean, had air conditioning and the bed, pillow and sheets were comfortable. Breakfast was good with warm bread and good selection of toppings.

The shower door let water to flow on the bathroom floor. Air conditioner made weird sounds for time to time. Room doors could be upgraded to be more soundproof.

Great location - walking distance from the train station. Clean rooms. Friendly staff. Good breakfast.

Excelente service

few minutes walk from main station and main areas of Salzburg. very nice breakfast

Good location, friendly staff, breakfast included. Comfortable rooms.

Bathrooms could do with updating. Showers were excellent but the shower cubicle leaked on to the floor. Good choices for breakfast but the coffee wasn't always hot. May be add a kettle to the rooms for making a hot drink.

Very easy to travel and also quiet.

Good location, nice breakfast, friendly staff

Very difficult to have hot water in the shower in the morning "rush hour" at the 4th floor (there are 5 floors). Worked well in the evening, or late morning (from 10am)...

Convenient, cozy and clean! Breakfast was amazing and the staff at breakfast were super polite, kind and accommodating.

Spacious room and good car park. Central location and good breakfast.

Everything was fine!

friendly staff, large rooms, great location

noise insulation between rooms

Good location for both station and town centre. Charming older style hotel with nice staff. I would stay here again. Lovely bathroom.

Our room was a little awkward if tall as was right at the top.

The location is both near the train station and a walkable distance to many sites in Salzburg.

N/A

location

nothing

The bed was really comfortable. The room was as big as needed, with enough space for our things etc. The staff was very polite and helpful.

spacious rooms,

- Good breakfast - Competitive price - Old town in walking distance

- A dark and strangely shaped room in the rear of building. - As a view it was possible to look into flat or corridor of adjacent residential building - and vice versa. - Locating somehow far from running bus lines

Cleaning was very poor. No towels in room upon arrival. Old facilities.

Room was big and clean , the staff was helpfull

Breakfast doesn't have variety but still good

nothing except the morning staffs at the breakfast lounge

we talk over the phone and I was told that we can checkin after 2 pm and our room number is 14. we came after 3 pm. then we were given another room which is in the terrace. but I was not told that it is in the terrace. after I put the luggage at the door I went downstairs for quick smoke. even I talked to the reception guy about finding a cigarette shop nearby. after coming back I saw the room and immediately went to reception to change the room within less than 30 minutes. we did not use anything there. there is only one chair in the room, and since my one year son sat just at one corner side of the bed, they made that an issue and declined to change the room. while booking I booked looking at more beautiful room, and this room does not even have a descent window. this is simply a dark terrace room and sometimes very noisy at night when it is raining. light is also very limited. nothing good. I did not paid 116 euros (that also with a discount from booking.com) for this kind of room and behavior. they just simply cheated us by selling this below average room. May be they have other ways of stealing money from customers. I am traveling almost all over the world (USA, Europe, and Asia) over a decade and never dealt with such kind of bloody cheaters in hotels. I never had to complain against any hotel before. and here the customer service was even reluctant to answer the chat. If required, I can provide the screenshot. and the reception guy was even tried to argue with his illogical statements. this is simply not done. I am also using booking.com for the last couple of time. they rated this hotel as 7.5 and 3*. so I am also doubtful about this rating. I will definitely lodge complain against the hotel once I arrive my home.