Lovely place, staff very friendly and their English was all excellent which is so good because my German needs a lot of work. I really enjoyed the pool area. I have never felt so relaxed on holiday before. I will definitely come again.

If you're coming from Remich definitely get a taxi as the walk isn't much fun with a suitcase.

breakfast was exceptional, fresh ingredients, and the staff in the dining room was amazing. The room was clean, the bed comfortable. The pool was relaxing

nothing

Breakfast was lovely on the terrace every morning, staff very attentive

Unfortunately the air conditioning machine in the junior suite was very noisy and sleep was difficult, also we didn’t realise we had to request a balcony on booking so only had a small window in a big suite

What a lovely stay, our room was very comfortable, the breakfast was so good with lots of options. Excellent staff.

No A/C, no coffee making facilities in the rooms. Standard 4 stars , clearly overpriced.

historic hotel

Fantastic as always, we have visited this location and stayed here 5 times in the last 3 years. People are friendly, the place is clean and we love the restaurant for both evening meals AND breakfast.

I accidentally left my iPhone charging cable in the room we stayed in (Kaiser Suite, which is the most expensive room in the hotel). When I realised this on my way home I called reception straight away and explained this. They confirmed they had found it and told me they could mail it to my house (We live 2 hours away) BUT I would have to pay for postage and stamping in the amount of €6. I am shocked & extremely dissapointed that a 5 Star Hotel where I have stayed 5 times in the space of 3 years and probably spent close to €2.000 in this time feels the need to charge me as a guest the postage costs for this and I will need to think long & hard again before visiting this location again.

surrounded by wine yard spa is nice and not crowded at all

staff at the reception was unfriendly, limit rude and non French speakers we were awaken by mistaken by the room service at 8 am in the morning we were ask to leave the hotel at noon and pay extra if we just wanted to enjoy the pool a bit more ( after spending almost 400€ for one night and diner there )

Staff was helpful and service oriented, Rooms are spacious and confortable. Food at breakfast was very good, as well as the restaurant. i tried a lovely local white wine and a sparkling wine. I encourage the promotion The wellness area was nice and clean.

The view from the room was at the parking, so nothing nice or romantic Water served both in the bar and in the restaurant was Italian which made it so much more expensive opposed to a local water. With concern for the environment and i would prefer to see more local products especially water. At the wellness area where saunas were bathing-suit was not required, which i find so unhygienic.

extremely friendly staff and luxurious rooms.

food in restaurant Bachus was mediocre and not up to the standards of the hotel

Loved everything!!

The property was very well-maintained and the staff was first rate. I love the view and the difference with the Mediterranean style and the medieval castle made it a unique place to stay. Keep up the great work!

loved the facility but the locking system on the doors was very finicky. That was my only grievance about the property was the locking system. It is a great idea however the turning mechanism was extremely hard to work and took quite some time to get into the rooms. The casino needed some better games to play and some machines were out of order, disappointed.

the location is very nice but you need a car to reach there , Lux is just 5 min away ( by car) from hotel . the staff was really good and room ( junior suit) we got was very specious