Staff are 10/10 so friendly and professional

Location wise not ideal with having to get cabs anywhere but not the a huge issue

perfect hotel from check in to check out , the place simply relaxes you , 4 th visit and will be back r

Beautiful location and views Decor was cool and relaxing Rooms are well designed and have everything you need.

Nothing

wow factor

n/a

The location is absolutely incredible with a beautiful jetty that gives a great view of the hotel. I can't speak highly enough of the spa facilites too, the private pool there was brilliant post massage. Last but not least the restaurant on the roof was perfect for dinner.

Absolute world class hotel. Fantastic Staff, mid size hide away hotel. we will be back very soon.

the staff were all lovely & the location was beautiful and rooms very clean and stunning

the food was extremely hit and miss. they need to make huge improvements with the standards of chefs, one day we received raw uncooked chicken and when visiting the restaurant gone off meat. The breakfast was good although the rooftop was diabolical. The staff weren’t greatly accommodating here either unfortunately which was a shame as the rest of the hotel they were fabulous.

Breakfast excellent pool amazing but this kind of hotels should be adults only. There were a group of teenagers screaming in the pool and bothering the peace of the place that you look for when you go into a kind of hotel like this one. Also babies crying.... it is the 2nd time I come here and never found that.... don't think it is a place to have kids. Nobody at the hotel or even therir parents were telling them to shut up and behave like the place deserves, except the life ward of the pool that did an extremelly good job tlaking to them...but they were not caring at all

there were a group of teenagers screaming in the pool and bothering the peace of the place that you look for when you go into a kind of hotel like this one. Also babies crying.... it is the 2nd time I come here and never found that.... don't think it is a place to have kids. Nobody at the hotel or even their parents were telling them to shut up and behave like the place deserves except the life ward of the pool that did an extremely good job talking to them...but they were not caring at all

Great service; very helpful & friendly staff - lovely pool area with a good atmosphere. Our 4 year old loved the kids club!

Beach area was disappointing- recommend having a car to explore.

The best hotel, The staff Is Wonderfull,great locatie, clean, good breakfast (thanks to live-cook Jozef), beautiful, nice place.

I have had an unpleasant expereince with the assistent experience manager. She is the only person in the hotel who is rude to guest's and co-workers. I come to ME hotel for about 8 years know and one of the unique selling points is the Aerial Yoga. Until know this was daily available. And this year only 3 time 's a week, so if you are there one the wrong days, you have no yoga. There was also normal yoga, and know they changed the program, and for me personal that is not a improvement.

The pool area and hotel facilities and high standard as expected. The pool service and bar service was excellent. Staff were really friendly though bar and restaurant service in the evening was a little slower than preferred. We did Anti Gravity Yoga which was an amazing experience and Sonia Pettit was an incredible teacher. Fantastic experience.

The menus were limited and rather interesting combinations of food, for both the lunch and dinner options. Good be improved.

The location, the staff, the breakfast, the VIBE, just amazing

nothing, but it will be even more amazing when the hall and stairway are renovated, but irrelevant as all the rest is so great.

modern, nice layout, good pools including rooftop pool bar, two beach options. some external unconnected beach restaurants nearby made exceptional daytime seafood meals. the staff were without exception, outstanding, warm, friendly and professional. each staff member seemed to own any issue and quickly resolve. they were also very gracious with us on an extended checkout.

it’s quite remote, in a residential area and we found taxis unpredictable and not easy to get. the hotel extras like drinks are expensive, beer around €10 and worse, simple cocktails (€20 each??) mean you will run up a huge bill if you are here with friends and family. the remote location offers few alternatives for an evening drink. the shrug of the shoulder ‘it’s Ibiza’ doesn’t justify what in some cases is just opening a bottle. it shouldn’t be more expensive here than Mayfair in London! We found other premium marina and city locations were 50% price of the hotel. we also had unexplained charges added to our bill since we left. the high charges took the shine off our break.

beautifully decorated in a great location for our family. walking distance to some lovely seafood restaurants. staff so friendly and accommodating. relaxed atmosphere. just what we needed!

breakfast amazing. one of the best I have had for quality and variety! however, lunch and dinner - very expensive food and drinks. Very small portions of wine by the glass for €11-13. Food - little variety. there is so much beautiful seafood a 10 min walk away.. you could bring this to ME. Music - I know you cared for families to the elderly. however to stop the DJ at 7pm seems mad. one DJ listened to it’s requests and upped the best a bit. you could also make more of the roof bar with a disco etc. we have been to several IKOS resorts and they have a weekly “white party”. everyone dresses in white and there is a disco on the beach with lights .. magical and my kids loved it from very young. they also had more entertainment for the children. especially from age 8 upwards. you don’t really cater for teens. old and young like music and to dance. it doesn’t have to be Pascha!!! just more fun.