beautiful clean tidy lovely staff

Property was easy to find and a good location.

Room allocated to us (n. 203) was poor and also fronted the main road. The bathroom was very small and hardly fit for a couple and we are not large people. We had to squeeze ourselves around the bathroom door to access the toilette. Bed very uncomfortable. Hardly slept all night. Very poor value for money overall.

the staff were really good and helpful and friendly.

the room could have done with some updating.

lovely historic building in central location

seems to be a problem with providing sufficient hot water in the evening

Traditional English hotel with good customer care.

Breakfast was good but toaster did not work very well and they ran out of marmalade. Room was OK but could not shut off the ventilation system noise, it only closed down about 12:30am and started again about 06:00. There was no bottled water provided in the room.

See above under what liked.

A lovely old hotel in a fantastic central location, close to lots of quirky little shops and places to eat. We had dinner one night at the hotel and the food was amazing. Extremely helpful and friendly staff

Nothing

The breakfast was excellent , lovely friendly staff, location was excellent

The price was a bit high as I booked on booking. com instead of booking direct

Breakfast was excellent, staff were excellent, room OK apart from shower as my wife is disabled and could not use as it was to small. Location excellent.

An empty drink 's bottle behind bedside cabinet there when we got there and there when we left.