Superb location very nice modern clean hotel,comfortable rooms,good breakfast and very good evening meals.Staff friendly and welcoming,we felt at home there would definitely recommend and we would love a return visit.

The hotel is clean, well presented & the staff are lovely. We had breakfast & dinner on both days of our stay & the food was fabulous, very generous portions too. We had a Welsh Cream Tea in the bar, which was as filling as it was delicious. The room we had was generous & comfortable, with parking directly outside the door. The bar is well stocked, if a little pricey.

The prices in the bar, but they are hotel prices, so there is little that can be done about that.

Breakfast - fabulous. Evening meal - fabulous. Lovely dining room and bar area, as well as outdoor space.

N/A.

We enjoyed the pool & spa. Free parking & how central it is but most of all how welcoming everyone was. 

Lovely eggs for breakfast. Very well equipped gym

Room was over the noisey bar with loud music Spa was covered in unprofessional signs / warnings/ rules .. not relaxing . Paid extra for delux room.. wallpaper was applied poorly (kinks) and did not warrant the premium

The gym was functional if a bit small. Enjoyed the pool and jacuzzi. Nice and clean.

Room was a bit small and basic for the money paid. Train track at rear and could hear the trains early in the morning. No views just a hedge at rear. A bit dull and dingy. No chambermaid service. A plastic bag of coffee and tea sachets hung on the door handle outside constituted the room service/cleaning! Menu unhealthy, basic meals and at expensive prices toboot!

Lovely place ideal stay for exploring

we loved our family lodge that we stayed in. everything was clean, fresh and great layout for families. snuggly and a home from home

nothing … fabulous place to stay

location, facilities, including the Swiming pool

nothing!

nice location and clean

the pillows were uncomfortable apart from that beautiful

the location and facilities were excellent. Good accommodation for dogs, made to feel welcome. Spa facilities were really good, clean and accessible. The food was also very good and the staff were helpful.

nothing

Excellent rooms and great facilities.

good food polite staff great location clean comfy and tidy

nothing

loved the American style chalets very American motel like which we loved ❤️ and the location is fabulous , food was amazing and staff were great :)

over sensitive fire alarms when you used the shower the alarms were set off and staff had to come to us twice and on the second occasion asked us to open windows to stop it going off until Stan had dispersed , having windows open on freezing cold night was not great .

perfect location and ideal base for local hiking. ticked all my boxes for what I needed. Cooked breakfast in the mornings was very nice!

a little bit dated interior. other than that it was perfectly suitable for me.

Peaceful and accommodating

Price a little high

Room was fine if you are not disabled. Bathroom was well set out. I needed a disability room, non-available. On arriving my husband was told as i had asked for a disability room, he was told there was one empty but would cost £177.00 that being in a superior lodge. It is disgraceful to think that they could charge that amount for a disability person. That is discrimination. I had paid £135 for the standard lodge. So if anyone disabled wants to go to this hotel, I would think twice

having a correct disability facility

friendly staff, room large and comfortable.

Huge step to get into room

Great spa facilities, large comfortable lodge room, parking right outside, good breakfast.