Great breakfast great staff fantastic view !!!!!!!

the views and the evening dinner

nothing

Almost everything!!

Lack of ventilation in the bathroom

Staff were lovely. Food was excellent

Bathrooms in the room not as clean as it should have been

The same high standard as the evening meal.

Everything was at least as good as we had hoped.

Bluebells and walks know Malverns well.!! Bit disappointed in the hotel as supposed to be special 😕 had always wanted to try it!!

Although room was spacious clean etc and views nice felt that building was just like a block of flats doors echoed etc ..ie like a cheaper ski resort! Main building quite nicely decorated though.. Breakfasts disappointing. Especially evening meal in Dining room for price! Bar meal very good smiley bar staff and fair price. Most staff though two serious ..felt u were at a boarding school!! Or doing you a favour. Though...two younger lads very good and decent helped with luggage etc. Made a difference.

Stunning view, great food, charming details (like a small bottle of coffee milk in the room fridge).

Amazing hotel that we've stayed at before, absolutely unbeatable views from the very pleasant upgraded room we received upon checking in. All the staff were very friendly and the breakfast was delicious. It's a great base to explore up into the malvern hills and surrounding area. We will definitely be back.