I love the hotel. Just beautiful. I stayed there 9 years ago and had loved it, so on our 9 yr anniversary, I booked it for my husband and I. The bed was so comfy, and they accommodated my request for a ground floor room due to knee issues. I loved the roll top bath, goegeous. And the towels were spectacular.

The tea spoons were dirty, the shower drain was so slow, it nearly overflowed, the refrigerator didn't work, 2 of the 4 water glasses were dirty. As I said above, it was our anniversary, and I messaged the property and requested a little something in the room for our celebration, to which the hotel responded that they would love to accommodate (I would have even paid a little extra).Nothing was done. Needless to say, I was quite disappointed. I come to England once a year and just want comfort and cleanliness. I feel sad that this visit didn't come close to my last one as this visit was more special.

Idyllic location Great staff Excellent bar food Comfortable lounge area

No plugs for the bath or the sink Only one bedside light Cracked tiles in the bathroom Small bedroom for a superior twin