We like that it has a lift so we do not need to lug our heavy luggage around, and a bathtub to relax in. Breakfast was quite a spread for a small hotel restaurant they have. The hotel is also very close to the main museum, about 5 minutes walk away, and not too far from the train station. Staff were friendly.

More information such as the opening hours and the food menu of the restaurant could have been provided in a booklet in the room, instead we had to queue up to inquire such information.

Location was great. The breakfast was adequate.

Service at breakfast was slow and not enough staff was available

Placement of the hotel was really good and parking was very convenient but small!

The bathroom was unacceptable with a horrible smell from the drains (all of them) and there where lime residues everywhere in the shower/bath, did not look very nice at all. Bathroom felt very outdated overall. There is no AC in the rooms

Location, easy to walk around the city centre.

Car parking is expensive and too crowded, and the parking spaces are quite tight unless you have a small car - the hotel should have its own free parking area. Too much noise from other hotel rooms, even a dog was left alone in another room and was howling in the early morning. Bathroom was worn and had no ventilation running. Long waits at the reception. Booking a room in advance did not make the check-in faster at all. Breakfast was very crowded with people, and the staff hadn't done anything to keep flying wasps away from the breakfast room.

Close to the HC museum, breakfast some what. Modern style big room ( upgraded at our wish)

No coffee/the cooker in the room . The breakfast a bit “some what “.

Very friendly staff, excellent location, good selection of breakfast options. Kids loved their gift packs.

A nice hotel with friendly staff! The location was perfect.

The hotel room could have been better sound isolated.

excellent hotel in perfect location

none

staff are friendly, beds are comfortable, premium coffee with the breakfast.

They assigned me to the wrong room but fixed it when I complained, rooms does not have telephones,slippers and some important items, breakfast dishes are limited.

The hotel is very beautiful and In very nice location . It has a casino :)

The staff is really Rude. For a 4 star luxury property they charge 10 extra for extra 30 mins for checkout which noone tells you in advance. For a 180 euro room I believe this is cheapness. We havent had this issue with any other hotel which are luxury. Hostels as well as budget hotels have this policy which. Everyone is aware

Very nice location. The room was clean and the mattresses were confortable. Also, the breakfast was great!

The pillows were not great

Excellent locatiuon and breakfast.

Basic room facilities (for expensive price). Not isolated (noise could b heard).

Excellent Breakfast and location. Very comfortable and quiet.

Location was great. The room was quiet and comfortable.

The coffee machine in the room made lukewarm coffee. Being a coffee addict tgst was a bit if a letdown. The bathroom didn't ventilate well so I was pleased that I was alresdy letting my facial hair grow. Misty mirror!

Best hotel in Odense