Apart from the fact that for us it was easy to locate the hotel, nothing is good and true regarding we saw on the internet.

The hotel is a total scam and the worst experience ever for us. First and foremost, we are a couple and visitors from Germany. We arrived at the hotel on Friday, 4.11.2022 at about 10pm. After picking up the security card to the designated room at the hotel reception, we proceeded with the hope of dropping our bags and relaxing in the room. But unfortunately for us on getting there, we discovered that the hotel room was so dirty to the extent that we could see dirts on the bed, and in the bathroom/toilet, the amenities were dusty and dirty plus rusty materials and also much cobweb around the window. We therefore decided to inform the lady (Anastasiie by name) on the duty, she assigned another room but then there was no difference at all; we were so highly disappointed and sad. Later on, a black guy with dreadlock who as well works there came and asked what the problem was. He saw everything himself and told us, they are very sorry. He told us he had to make report regarding our experience and complaints and also assured us they would refund us latest the following day in the morning 5.11.2022. Up till now, we are yet to be refunded. We couldn't stay in the hotel as a result of all this. As a matter of fact, they knew all this already, but they just keep on making people have such experience. The hotel management should profer an immediate solution to this, in order to avert further occurrencies.

Staff friendly

Toilet did not work. Shower had just 2 modes: "Arctic winter" and "Boil your skin off". Room had spoder webs in it...

the location and it has a parking

the room was so hot, the air conditioning doesn’t work and we had to open the window. but since it is located near a main road, we could hear car sounds, so we couldn’t sleep.

Functional clean value for money

nothing

kind stuff, practical parking, and nice breakfast

I booked 2 rooms and I asked if it's possible to get the rooms next to each other. I got it. The greatest was that into one room was a door to get to the other one so we made a big apartment with our kids 👍👍👍👏👏👏

Very quiet

Room very poor, bathroom should be a little bit renewed

Good price. You had everything you needed. Breakfast okey. Bar open till 12. Good parking.

Water in the shower goes from warm to cold all the time. The AC didnt really work, it was okey but sounded loud and couldnt cool down so much

old room, old moldy bathroom, air conditioner not working

We booked this hotel because it was during a heatwave and we wanted AC. Turned out the AC was broken in our room. First when we went down to ask the recepcionist if it was normal the AC didn't work he told us it could take two hours before the AC would work. What kind of hotel is this? These are not Ibis standards! We asked to be refunded and left the hotel. The recepcionist kindly reimbursed us.

The price is the only thing that was ok.

The breakfast was terrible, you only got a choice of croissant, baguette or chocolate roll. There was salami, ham and cheese (1 kind of each). There was no bacon and no decent eggs, you could only cook your own eggs in a kind of water boiler. But unfortunately, this did not work either. There was 1 kind of cornflakes, milk and that was it. Not worth 10.50 euros. Next, none of the staff spoke English. Fortunately, I could speak French fluently but my friends could not communicate with the staff. The rooms were very outdated, unhygienic. There were dirty white spots on the curtains, the beds were dirty, there were dirty green spots on the sheets. In addition, the air conditioning did not work in 2 of the 3 rooms. While it was over 35 degrees during our stay. You could not operate the water properly. It was either ice cold water or boiling hot water. The hot water also ran out very quickly, so that in the end you had to wash yourself with cold water. There were no plug sockets in the places that should normally have one, such as a bedside table. Finally, during check out, they charged too much even though one room had checked out a day earlier. I asked if the bill was correct before I paid, and the receptionist said everything was fine. When I got the bill, it turned out that she had not checked it at all and that we had paid a lot more. I then got back in cash everything that was overpaid. I don't recommend this accommodation, also because it is situated in a sketchy area. All around the hotel there are smashed-up cars, broken tyres,... Untidy neighbourhood. I recommend to stay away from there unfortunately.

Both the TV and the air conditioning didnt work .

Not good

Not good

Comfy bed for a night, clean. We weren't charged for parking.

Room is tiny and interior outdated. The towels were missing and when I called the reception it took 40min to get some after having said "I'll do it right away" (was at midnight when we arrived), which wasn't very nice if you just want to shower and sleep.

cost /price was fair in comparison to rest of Strasbourg.

no basic facilities like iron, fridge , water.