Montigo Resorts, Somerset
3.8
Bom(288 Avaliações)Hotel em Shepton Mallet
Hotel 4 estrelas
Motivos para reservar
Cancelamento grátisReembolso total se você mudar de ideia
Ótimo para animais de estimaçãoTraga todos os seus amigos e familiares, até mesmo os peludos
Inclui itens essenciaisJardim, Animais de estimação permitidos, Cozinha ou kitchenette e muito mais
Sobre este hotel
Montigo Resorts, Somerset
At Charlton we appreciate what sits at the very heart of the premium hotel experience: a perfect night's sleep.
Comodidades
Ar-condicionado
Animais de estimação permitidos
Cozinha ou kitchenette
Internet/Wi-Fi
Fumar permitido
Estacionamento
Varanda ou pátio
Hidromassagem ou spa
TV
Acessível para cadeiras de rodas
Academia ou centro de fitness
Jardim
Ideal para famílias
Mapa de Shepton Mallet
Quartos disponíveis
Classic Double Room
1 Duplo • 10 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
Classic Twin Room
2 Solteiro • 10 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
Deluxe Double Room
1 Duplo • 13 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
Superior Double Room
1 Duplo • 18 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
Junior Suite
1 Duplo
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
RRRR
Avaliações
3.8
Bom(288 Avaliações)Avaliações 100% verificadas
3.8
Wonderful spa and breakfast was lovely
Bedroom was tiered asked to be move which the staff kindly did
3.8
Comfortable, quirky hotel.
The food wasn't great especially at the prices they charged!
3.8
Dinner was excellent.
Rooms were very disappointing.
3.8
I liked the room and the breakfast.
The fact that it took a lot to get some warm water. I never managed to get any hot water.
3.8
Friendly staff, quiet location, great spa facilities, delicious breakfast
Some areas of the hotel including our room looking a bit tired.
3.8
My son and his new wife spent the night in the bridal suite after it was upgraded The room was amazing and the breakfast was lovely They thoroughly enjoyed their stay Thank you Montigo resorts for making their day special
No complaints whatsoever
3.8
Stunning building, lovely quiet location. Can’t fault the appearance. Staff on check in, and breakfast were great. Check out staff didn’t take my complaints at all seriously
My room really wasn’t cheap, but it was very small and in bad condition. Paint peeling off walls, scuff marks and stains by the bed on the wall. Radiator was off when I arrived, and even after turning on, the room did not warm up. Real shame. On check out I relayed all this, but the receptionist did not address anything, just stated she’d pass on the message. Really disappointing
3.8
The property has lovely grounds and is in a lovely location.
The property was dirty and very run down
3.8
Beautiful old house that has been converted so nicely. The grounds are beautiful, it’s really quiet, the bedroom was so comfy and beautifully decorated.
N/a
3.8
The bathtub, the room itself was also pretty OK.
Unhelpful staff, early 1990-style decoration, a noicy fan that went on early in the morning just outside my roomm, a terrace that was basically a stone floor and some weed (see photo).
3.8
The majority of the staff were nice
Everything else
3.8
Staff were very friendly and efficient.
They had time to chat and were attentive and polite.
Our room was outstanding. Very comfortable indeed. I loved the roll top bath and my partner loved the walk in rainfall shower.
Breakfast was delicious.
Most of the jets in the hydro pool weren't working.
Artificial flowers around the dining area are a little tacky.
3.8
Extremely friendly staff.
Needs a lot of investment with room up grades and facilities.
3.8
the spacious room and terrace
faucets and toilet that did not work properly
3.8
Staff were lovely and hotel is nice, however found the hotel quite pricey for what it was and also having to pay for the spa on top which is an extra £30 for 2 of you.
We were slightly disappointed that the Bob's bistro menu stopped at 5pm as we had a small baby with us and did not fancy a la carte but there was no other option, so we ended up skipping dinner altogether. Again, found it a bit cheeky that we had to pay to use spa on top of £150 room. The room was ok but slightly.tired and old.
3.8
There wasn’t much here to like. The location perhaps, the rest I was so disappointed with. I left feeling cheated out of my money, and my time.
The rooms were so outdated, they weren’t only outdated, they were dirty, basic and poorly kept.
The beds were so uncomfortable and older than me. I came here with my partner for a relaxing night away together for his birthday, but we spent the entire night feeling disappointed and awkward, whilst sleeping in two single beds. The bathroom was dirty and the shower cubicle was falling apart. There were cobwebs and flies around the windows and the ceiling beams. The decor was really distasteful and didn’t compliment the building or serve it any dignity. The staff at breakfast were rude and disinterested. The food was okay but we were so put-off by the way that we were spoken to and treated, that by the time it eventually came out to us, we were no longer hungry.
So, if you enjoy spending £250 for a really bad room in a loft, and you’re happy to pay over £40 for a painfully basic cheeseboard and two small glasses of wine, then this is the place for you!
3.8
Beautiful house, great spa and grounds
The food
3.8
It’s a beautiful Georgian country house hotel. Some of the decor in the bedroom was slightly strange . Comfortable beds great bathroom . Could do with bottles of water as your not near any shops . Super friendly staff lovely breakfast.
Need glasses in the room and water would be good . Our room was quite dark and some of the decor is slightly strange.
3.8
the decor and different separate communal rooms
the spa seating area around the facilities and outside - what I saw of it.
3.8
Great room fantastic en suite.
Lovely grounds and facilities
No coffee in room and not informed re change of ownership
3.8
Excellent staff and food was great
3.8
warm welcome from the moment we arrived. comfortable beds and nice decor. excellent food and waiting staff.
the hotel is obviously “tired” in some places but it is obvious that a great deal of effort is being put into it. the spa area was a little disappointing.
3.8
The location, staff, lounge and breakfast facilities
personally the mattress was a little too soft for me
3.8
Breakfast excellent
Location good
Room different to what I expected, okay but not as exceptional as I thought
3.8
quiet location and enjoyed our room.
under refurbishment and felt unorganised. did not keep you updated on changes whilst staying. staff seemed minimal and unhelpful, needed to hunt for staff/ask lots of questions.
3.8
Good food
Great staff and service
Comfy room
Plenty of parking
Nothing major
More restaurant menu options would have been good
3.8
Friendly, helpful staff, a great breakfast and a wonderful relaxing spa. Thank you.
3.8
Beautiful setting, very nice food
Dining room was being moved. The place felt like a building site- we should have been warned this was the case or given a discount.
Hairdryer and costume spinner in spa were broken. Changing rooms were very small. Booking through you meant we had to pay a £60 top up to use spa- you did not make this clear
3.8
The comfort of the room and public areas the staff were efficient and friendly
The breakfast was just run off the mill nothing special just made to look good . I asked for a couple more English breakfast tea bags for the room they were given to me on a saucer unwrapped!! Don’t think I’ve had unwrapped tea bags in a hotel room for years not even the cheapest of places!!
3.8
Very well kept hotel, great service staff and clean rooms with beautiful individual features to each room. Spa facilities beautiful, peaceful and relaxing.
Price of a double gin was eye watering. Some of the jets in the jacuzzi weren’t working.
3.8
The spa is amazing. The deluxe room is so luxurious. With a door direct to the swimming pool. Nice breakfast.
The price, was very expensive.
3.8
A very good welcome which set the tone for the whole visit. Staff most attentive. Very quiet room. The grounds in which the hotel is set are maginificent and extensive. The new management just in place are clearly keen to look after guests and encourage their return. Dinner offered a good choice and was tasty. Breakfast was good value and offered good variety. We definitely shall return.
Bed would have benefitted from a firmer base. The hotel is under new management who are keen to spruce up some of the more tired decoration, which will be helpful.
Perguntas frequentes
Qual é o custo deste hotel em comparação com outras opções em Shepton Mallet?
O preço médio dos aluguéis em Shepton Mallet é R$ 502 por noite. Esta acomodação é R$ 17 mais barata do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Montigo Resorts, Somerset. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste hotel?
Não encontramos uma piscina listada como uma comodidade para este hotel. Se uma piscina for importante para a sua estadia, recomendamos verificar com a propriedade.
Montigo Resorts, Somerset aceita animais de estimação?
Sim! Este hotel aceita animais de estimação. Para obter mais informações, recomendamos entrar em contato com o fornecedor da reserva para saber sobre as políticas para animais.
Quais comodidades estão disponíveis em Montigo Resorts, Somerset?
Encontramos 13 comodidades para esta locação. Isso inclui ar-condicionado, animais de estimação permitidos, cozinha ou kitchenette, internet/wi-fi e fumar permitido.