Clean and very convenient location

Washing machine outside the building and shared with others residents, with cold and rain made it inconvenient.. the place is advertised with washing machine, however does not state a shared or outside the building of residence

Truly luxurious and comfortable semi-detached house. Very friendly and highly responsive concierge service. Very calm location in Zermatt with great view and still only 5min walk to the center.

Slightly limited privacy on terrace due to proximity of neighbors.

Spacious

A bit far away from train station & our apartment is even far away from the office. No transport provided by the apartment.

I loved how they were reachable and at times they reached out to us first. I appreciated that Stephen was able to meet us to give us the keys because it would have been difficult to find the place without his help and he gave us valuable information. The apartment itself was fantastic. The view was amazing. The place was clean, spacious and had all the amenities (dishes, spices, toiletries) you need. We especially loved hearing the water nearby when sleeping. We were sad to leave because we loved our stay here. If we ever go back to Zermatt, I would definitely look up this place first to see their availability.

The cigarette smell when our neighbor smoked. If you could find a way to resolve this issue, that would be great.

The apartment was very spacious, perfect for two families. There was sufficient cookware and dishes for us to cook a few meals at home. The host met us at the property and gave us information about the apartment and the area. I wouldn't hesitate to stay here again.

The staff who managed our booking, as well as those who helped us check-in and check-out, were excellent. The complex transportation to get into and out of Zermatt was superbly handled. Knowing that we were a group of elderly tourists, we were given help when we checked-in and checked-out. The apartment was very well furnished with kitchen equipment as well as a welcome-food-package. Good job!

Nothing. Very well managed indeed....

Location

The host met us at the train station and took us to the apt. The apt was spacious and comfortable. It had all the items we required to be self-sufficient. The wifi was fast and there was a washing machine and dryer, which was important to us.

One of the bedroom was not very clean. We found 3 used contact lenses next to the bed. There were probably from the previous tenants. The view was not the best in that you cannot see the Matterhorn. But you do get a good view of the other side of the valley.