Hilton London Syon Park
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![Hilton London Syon Park Hotel in Brentford](https://vr-thumbs.vacationrenter.com/480/booking/265291/ac9022.jpg)
![Hilton London Syon Park Hotel in Brentford](https://vr-thumbs.vacationrenter.com/480/booking/265291/925f3a.jpg)
![Hilton London Syon Park Hotel in Brentford](https://vr-thumbs.vacationrenter.com/480/booking/265291/d70531.jpg)
![Hilton London Syon Park Hotel in Brentford](https://vr-thumbs.vacationrenter.com/480/booking/265291/de3fc0.jpg)
Sobre este hotel
Nestled on the edge of the 200-acre Syon House Estate, Hilton London Syon Park offers luxurious rooms, an on-site spa, free parking, free WiFi in public areas and a restaurant.
Comodidades
Piscina
Ar-condicionado
Internet/Wi-Fi
Permitido fumar
Estacionamento
Lavandaria
Varanda/Pátio
Banheira de hidromassagem/Spa
Televisão
Acesso para cadeira de rodas
Ginásio/Centro de fitness
Jardim
Ideal para famílias
Mapa de Brentford
Hotel em Brentford
Razões para reservar
Inclui comodidades essenciaisJardim, Piscina, Ar-condicionado e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
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Comentários
4.3/5.0
Excelente(2.034 Comentários )
10.0
I absolutely love this hotel, it's my 4th time I've stayed there.
Izabella was the perfect host, such a lovely lady.
Every hotel needs staff like her.
Thank you for your hospitality.
Unfortunately the food we had wasn't up to scratch, I had the battered fish and chips but the fish wasn't cooked enough and they were very accommodating but the second attempt still wasn't good for me although I ate Mist of it due to being very hungry. The chips were delicious and the service was exceptional.
10.0
I love everything about the Hilton Syon Park Hotel, from start to finish. Stunning grounds, beautiful rooms, drinks area makes you feel like you are abroad.
Breakfast delicious, clean and friendly welcoming staff.
Mariza was amazing, such a friendly and extremely helpful lady, just the type of staff every hotel should hire. Mariza made everything feel perfect I am truly grateful.
Christina was also helpful and friendly and replied to all my emails with details.
This is definitely my new favourite hotel. Just the relaxing break we all needed.
A truly memorable experience the whole time.
Hilton London Syon Park was really that great that I booked another stay to return before I even checked out.
There wasn't anything I did not like.
10.0
I love this the Syon hilton hotel its stunning. The rooms are lovely and the grounds are picturesque.
I just love walking around and taking it all in.
The staff are so polite and I mean everyone.
Mariza was not available but arranged for our room to be beautifully decorated for our anniversary visit and we are so grateful and she also booked our dinner on our anniversary date.
Mariza we thank you for all your assistance.
Clatson was also very helpful, he is really friendly and such a nice man, he made myself and my husband feel very comfortable.. Thank you.
If I could name all the staff I would. I didn't get the name of the lady who assisted us with our breakfast but she was lovely also.
It always nice to stay in a beautiful clean hotel but it's the staff that make you want to keep coming back.
See you all again soon... More than likely before the year is through.
N/A
9.0
Lage, Umgebung, kostenlose Parkmöglichkeiten
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9.0
Everything about the hotel, location, service, extras, the size of the room, quality of bed, facilities, spa, quietness of surroundings, free bike hire, bathroom and shower facilities, ease of car parking, exceptional value for money for what we paid. We will certainly return here and we've been to quite a few hotels and places, this was lovely.
Nit picking in minor detail however the bathrooms were spectacular, some little elements felt a little dated that was all so appeared a little dusty.
1.0
Friendly and polite staff
Corridors were dark. Room decorations and furniture were dark and dingy and I would have expected a lot more light in the hotel. English breakfast was tepid and not hot. Hash browns overcooked. Bacon very poor quality. For the money I paid I would expect my breakfast to be individually cooked. Room furniture dull. Car park did not appear to be monitored with cameras. I have stayed in many bed and breakfast places for a lot less money and proper English food. Bar was not manned for morning coffee.
8.0
Room was great
The staff at the bar insisted we had to pay an extra 12.5% on our drinks and snacks. She insisted it was a tax? and would not accept it was at our discretion...
10.0
Das Personal war sehr zuvorkommend und nett.
Das einzigste was etwas nervig war sind die Flugzeuge die regelmäßig landen
8.0
Location
10.0
Nice breakfast. Good WiFi. Nice location, close to public transport but still surrounded by very nice park.
Nothing to complain
4.0
Good location
Comfortable bed
We expected an upgrade as planned but it wasn’t available, the room was not fully cleaned to a professional standard, the room opposite was smoking weed and the smell was overbearing & noisy, the breakfast was cold and incorrect & you used to be able to access the spa for free but now you have to pay even as a hotel guest which has gone downhill with its appearance and cleanliness . Overall I’ve stayed here so many times over the years but unlikely to again after this stay!
1.0
I didn’t get the room I paid for
7.0
The hotel is in a lovely location and has free parking. The rooms are spacious and beds comfortable.
We only stayed one night. A family trip to Twickenham for the rugby and night in a good hotel, as a birthday treat for my 11 year old grandson. I had an email on booking telling me a birthday balloon would be awaiting my grandson in the family room. I even checked with the staff when we stopped by before going to the match..Small thing but it didn't happen. The girl on check-in was disinterested and unwelcoming and our rooms were miles apart. I booked months in advance.. We were never asked if we wanted to book for breakfast... So we went elsewhere in the morning.
The family room was nice. Our queen room was okay, huge bathroom with a shower. Personally, I would have liked a bath rather than a TV in the shower that didn't have a remote to use it anyway! 😂 Who watches TV in the shower anyway?? Furniture was mirrored and tired, headboard plastic! Overall, I was underwhelmed. It didn't live up to the Hilton name and felt overpriced, even for London. Service was charged for getting our own drinks at the bar! with no actual service other than pouring it into the glass and handing it over the bar!. We didn't use the spa so can't comment on that. Grandson was very happy with the big TV in his room though 😄
1.0
There was one staff at the bar. - Jamie Lou, she was wonderful and tried to make a difference.
The room which was an upgrade, was absolutely abysmal! Paint peeling off, chipped edges, very depressing and had a very horrible odour that I had to change the room which made very little difference. The worst maintained Hilton property! When speaking to guest services, they tried telling me rubbish like its an old property, well that doesn't mean it can be left without maintenance! Tried compensating by giving me a few drinks vouchers, well that didn't help me with my stay! Wouldn't bother coming back, no thank you!
8.0
Big rooms friendly staff, breakfast
Bath plug didn’t work. Leaking shower door, few marks on furniture ashtray not emptied.
5.0
Ease of checking in
Queen room was paid for .. but was given a disabled room with the added adaptions
The cost of £25 per person to use the spa etc
10.0
Very nice & helpful staff. Fabulous breakfast & very comfortable room.
Nothing
10.0
Spacious, clean and accommodating. Had a lovely stay due to staff members like Mao who ensured that our needs and requirements were met. Will definitely be returning and highly recommend for anyone looking to stay for their birthday, anniversary, wedding or other special occasion.
5.0
I loved the spa area, loved that they have us rooms next door to each other, loved that we had a microwave in the room. Sandra the lady who did my massage she was amazing
Paying for spa/ the first day fine as I had a massage but use of facilities should be included in the stay especially for 1 night. They told me they would look into extending my check in and out Time and they didn’t I had to leave early on my bday and wanted me to pay to use the spa again. Didn’t like that at all
3.0
Location
Value for money was shocking. Decor is old, room was dusty, paintwork scratched, mould in the shower door. For the price, I felt very ripped off.
7.0
Restaurant & Bar staff were exceptionally attentive & food was excellent but pricey,
Room 56 which I stayed in with my Mum had no extractor fan working in the bathroom, and a spotlight near the Chandelier was not working. My son's stayed in Room 35 and the main light switch kept flickering and did not always work. This was reported to the "Reception Desk".
9.0
Very comfortable bed and well appointed bathroom
Cost of a quick swim for guests set at two hours ? 30 minutes complimentry is industry norm ?
9.0
It was in a lovely location and clean
10.0
Location, facilities, clean & comfortable
Nothing
1.0
Location to Twickenham stadium
Our room was next door to a night club which woke us up and kept us awake.
5.0
Room was comfortable however the tv in shower didn’t work
Couldn’t understand the receptionist as she had obviously had her lips filled
5.0
Great spa facilities, location felt secluded
Wasn’t given a room with a balcony, as specified at booking! Room had a fridge that was leaking, offered to move room but I would have to pay for an upgrade. The TV screen in the bathroom is not fit for purpose, whilst relaxing in the bath you would have to stretch your head to view the screen! Didn’t seem like housekeeping paid much attention to this room, pairs of socks found in the cupboard!
10.0
I loved the size of the room and it was a perfect fit for a good birthday weekend! Room service was also amazing when needed and the hotel was so gorgeous!
Just a little hard to locate from the main road but it was still a very good stay!
10.0
חיפשנו מלון בקרבת שדה התעופה (אנחנו עם רכב), מיקום מצויין, מלון נקי ומסודר, צוות נעים. ארוחת בוקר מגוונת ומעולה.
הכל היה לשביעות רצוננו.
5.0
Close to transport links
Family room was placed next to nightclub that had exceptionally loud music keeping us awake until 3am
Hotel was a bit tired looking, room wasn’t the cleanest (only surfaces and areas used often were clean) everything was a bit grimy
9.0
This is my fourth stay in this lovely hotel and I will certainly be back again!
Beautiful and luxurious room, chandelier is a thing of beauty. Luxurious bathroom - I love the TV in the shower! Fridge and lots of wardrobe space, huge and comfortable bed, huge tv, lovely outside space with table and chairs. Appreciated complimentary water. Nice comfy velvet chair and footstool. Great robes and slippers, which we wore down to the spa..
Great that there is a mirror over the table which was great for my hair and make up. Also a full length mirror to check our outfits!
Wonderful selection available for the buffet breakfast, which is available untill 11am. This included fruit, yogurts, cereals, bacon , sausages, eggs, beans, mushrooms, tomotoes, croissants, and more! I ordered an omelette from the chef and my partner ordered poached eggs, which were cooked to perfection at no additional cost as we had included breakfast when we booked our room.
Great evening meal - lovely ambiance - definitely recommend the lamb shank - attentive staff - great managers and staff, welcoming reception staff.
Amazing spa, good changing room with lockers. Great jacuzzi, steam room, pool and sauna.
We asked for a service of our room whilst we went to breakfast and it was clean and tidy when we returned.
We plan a return trip in the summer so we can sit outside in the lovely cabanas.
This is an amazing hotel and the staff are so polite and helpful. We felt thoroughly looked after.
Restaurant staff were run off their feet and although they were attentive, professional and gracious they were so busy and there were a couple of minor issues which they attended to and rectified. Despite this our experience in the Restaurant was amazing and we went back on our second evening.
More staff needed in the restaurant so they can continue to do a fabulous job.
9.0
Was all very lovely
Room was just too hot, struggled to sleep
6.0
The bathroom and the bed was very comfie & clean. Lovely friendly cleaners & staff
The TV remote did not work in the bathroom the back & batteries were not there. Some of the light bulbs were not working, chairs outside needed cleaning( I hate cob webs so I could not sit) blue tooth only played sound couldn’t get it to show on the Tv. Got woken by the cleaner who accidently knocked on our door.
8.0
Spa facilities
Had to pay extra to use spa facilities
9.0
Beautiful hotel. Great service from staff. Nice location with parking
Spa alittle dated - needs some maintenance- as it is the Hilton
6.0
Great location, restaurant and bar staff
The staff at checkout appeared were quite rude when I paid my bill at checkout with one member of staff, my card payment was declined. Rather than asking me to try again or maybe entering the pin. Another member of staff interjected over the other that the payment was declined by my bank. It was quite abrupt and not friendly. I used another card and all was ok. When I returned home, I called my bank and they advised there was nothing wrong with my card and the payment was not declined by them. A disappointing ending to a pleasant stay.
8.0
Staff were so nice, location is amazing and they upgraded our room to a beautiful King Suite. The room was spacious and the bed was amazing. Bathroom was lovely too. Very luxurious.
We had to pay an extra £50 to swim and use the ‘spa’. In reality, it was a dark pool in the basement with a mouldy ceiling. The jacuzzi was full of soapy scum with brown stuff floating in it. It was very bleak down there and definitely DEFINITELY not worth £50. For the total price we could have stayed in a much nicer spa hotel. The men’s changing room also smelled absolutely foul.
8.0
Very large and comfortable room, very nice staff
Being charged to use the pool, £25.00 each = £50 for the pair of us each time, we had planned to go swimming every day (3) we were there but we refused to pay £150 for our 3 days and we had booked a spa treatment which we cancelled after finding out about the pool charges
We were also disappointed to find that Syon House and Gardens was closed for the winter but we only found this out when we walked over and found a notice on the gate entrance
9.0
The ladies at the reception when I checked in 14th. Sept 2023 at 11:00 were so helpful and welcoming. I really needed the smooth check in they provided coz I was tired after a tedious Immigration que at Heathrow. Too bad I forgot to note their names.
Thank you ladies
I also loved the location of the hotel. It’s serene.
You have to get an Uber or taxi to the airport if your flight is early morning. The buses run from 5:00 am I don’t know about the Underground but you need to get a bus to get to the underground station.
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Brentford?
O preço médio de um alojamento em Brentford é de R$ 836 por noite. Este alojamento é R$ 444 mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Hilton London Syon Park. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Hilton London Syon Park. Aproveite a água!
Hilton London Syon Park permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Hilton London Syon Park?
Encontramos 13 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, internet/wi-fi, permitido fumar e estacionamento.