Gran Hotel Diligencias
Sobre este hotel
Localizado na zona histórica de Veracruz, este hotel fica a 10 minutos de carro da costa do Golfo do México. Dispõe de uma piscina exterior e serviços de massagens.
Comodidades
Piscina
Ar-condicionado
Cozinha/Kitchenette
Internet/Wi-Fi
Estacionamento
Lavandaria
Varanda/Pátio
Banheira de hidromassagem/Spa
Televisão
Acesso para cadeira de rodas
Ginásio/Centro de fitness
Ideal para famílias
Mapa de Heroica Veracruz
Hotel em Heroica Veracruz
Razões para reservar
Cancelamento gratuitoReembolso total se mudar de ideias
Inclui comodidades essenciaisPiscina, Cozinha/Kitchenette, Ar-condicionado e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
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Comentários
4.3/5.0
Excelente(1.973 Comentários )
Revisões 100% validadas8.0
Nice atmosphere, beautiful building!
I would like more lights in the room!
9.0
Ubicación y el personal
El elevador. Muy viejo, desentona totalmente con lo hermoso del loby, deberían de restaurarlo
6.0
That closed to the everything
It’s ok to spend the night but has a a smell like old buildings
8.0
big room
noise from the plaza until 4 a.m.
10.0
The rooms are super confort and clean, the workers are Kind and the swimming pool is amazing
I didn't like that cleaning staff knocks the door early to ask for laundry so that interrupt my sleep
8.0
Location
As we arrived to our assigned room 210, before sitting on the beds, We inspected the bed sheets and we found human hairs on the bed sheets. So, we decided to inspect the bedsheets more in detail. As we checked the beds, we found few stains on the bedsheets and pillow cases.
I called the front desk and requested to have housekeeping to come back and change the sheets, and they did not come.
I then decided to take a shower while waiting for housekeeping and to my surprise, the first flow of water out of the shower was dirty black and muddy.
I asked my husband to go down and talk to the front desk and request a room change.
My husband went to talk to the front desk and they decided to change our room after my husband showed them the pictures and video of the condition the room was left in.
I’m attaching photos and video of the bedsheets and bathroom.
Please review the info with the hotel.
9.0
Staff always kind and helpful!
8.0
Rooms
Personal front desk
9.0
I truly have nothing to complain about! The staff kind & polite, the breakfast buffet delicious & too many food choices on the table! The wait staff attentive & clears plate as soon as you set it aside! The bed & pillows comfortable, I ended up staying another night! Plenty of hot water to fill the bathtub, all around worth every dime I paid! Ooh located right in the Centro area across from a beautiful park where they have out door concerts, dancing & festival activity on weekends!
No complaints at all
3.0
The location was excellent
There weren't towels for the face and hands, and there was not a carpet for the shower, so slippery the floor. It wasn't worth it 😕 too old, and air conditioning has a lot of noise .
8.0
Big rooms, clean, nice balcony view
Business center doesn’t have computers and printers, shuttle service is false, you have to leave your passport at the front desk and pick up until checkout just to receive the remote control for the tv. Internet is bad.
6.0
Great location in the heart of town. Semana Santa can be noisy but our room was quiet in the back.
Property was a little older and we couldn’t really use any facilities but it was ok.
10.0
location! food
el aire acondicionado en las áreas comunes
8.0
The location on the Zocalo is great. Our room was facing the side street and very quiet. Breakfast was very good. The staff very helpful.
7.0
the room was lovely and the stay was very comfortable. The staff were super helpful and attentive - especially Frank on reception who was very professional and friendly.
The location is very central - facing the square and the restaurants there had live music until late (00h40) which meant a late night. Not the hotel’s fault as they aren’t responsible for their neighbours.
7.0
The location in the center of the city
The swimming pool didn’t have water, but anyways there was a very loud private party.
10.0
The location is perfect, the staff was very friendly and the price is unbeatable
It's possible to hear conversations from outside the room xD
10.0
Everything it’s a beautiful old grand hotel the Buffay breakfast is delicious the staff very nice my room gorgeous with a bathtub and a beautiful view out of my little balcony
9.0
The location is awesome, facilities and decoration are great in general. Room size is amazing. Hotel's restaurants are delighting.
The morning shift staff was, in my opinion, arrogant and inefficient. There was a strong cleaner odor in the room's toilet. Frontdesk staff should be adjusted/increased on special holidays, they were having a hard time.
10.0
Location, location, location
The front desk staff could use a little training in customer se ice.
10.0
Right in the center of the Zocalo the main place for all the restaurants and live music
Rooms could be updated to be made brighter decor
10.0
very elegant
all was great
5.0
right on the zocalo, very central.
The old polyester comforter, the broken toilet seat, water shooting out of taps when you turn them on. Feels very run down. Breakfast not included this time.
10.0
The beverage and the food, delicious and very good quality inside of EL ESTRIBO Restaurant. The attention from the employees, was excellent and so kind from everyone there, It was a very good experience. Without hesitation, I will be back very soon
4.0
Location on the old square in the city is very scenic
The hotel is very dated. The rooms and the especially the bathrooms need refurbishment.
6.0
location
very basic rooms and toiletries for a hotel supposed to be of relatively good quality
10.0
People very nice and helpful, I like the location, is close to everything i like..
7.0
location. rooms blocked out street noise
bed & pillows uncomfortable, curtains & bedding tired & worn.
6.0
Location on a main plaza in El Centro and architecture of building. Room was clean and spacious, staff was friendly and efficient
This hotel needs some TLC, most everything in the hotel is old and worn. Bed was too hard, hot water/pressure was inconsistent, towels were old and the place needs a general "face lift".
5.0
location because is near to different places
Facilities are gettin old. elevator needs light, there are mosquitos, needs renovate the bathroom is not safe for old people, I selected this hotel because they have refrigerators but they removed and I had problems to maintain insulin because they didn’t have ice. there are not service attitude.
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Heroica Veracruz?
O preço médio de um alojamento em Heroica Veracruz é de R$ 218 por noite. Este alojamento é R$ 88 mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Gran Hotel Diligencias. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Gran Hotel Diligencias. Aproveite a água!
Gran Hotel Diligencias permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Gran Hotel Diligencias?
Encontramos 12 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, cozinha/kitchenette, internet/wi-fi e estacionamento.