I stayed for work, the staff were really friendly and helpful on the reception desk and in the bar. The hotel had recently come under new management. Great price and they offered use of the spa and gym at no extra cost. The menu looked lovely and at a really cheap price, however due to arriving in the evening and leaving early I did not have time to order lunch or dinner. The drinks in the bar were also really cheap. If I had bought my gym wear and swim wear I would have used it.

I would have like a full length mirror in the bedroom and a desk/dresser to work on my laptop with.

Well it was just quick and easy arrived nice welcome. keys ready showed to room easy. No problems quick and easy after driving down from London

Only small things nothing to write down.

It was clean and quiet

No staff in the bar or reception. Room, mattress lumpy, bathroom floor moved when walked on, loo roll holder falling off wall, bathroom no hook for shower attachment, no shower curtain or screen, really hard to shower in. Window would only open full, wouldn't stay slightly ajar. Large gap under bedroom door.

room was clean and warm

no restaurant

Nothing

Rude staff. Dirty, false advertisement, no free Wi-Fi, room we booked wasn’t the one we ended up staying in. All rooms advertised online are not the rooms in there. Dirty, dated and damaged rooms.

IT’s location

The shower fell on me, the shower screen had no sealer, the spa changing room was poor and very rusty radiators, with sauna out of action - no restaurant serving food

The pub across the road

Old bad beds very very basic and restaurant no good bar no good breakfast was continental and was ok

Price and location to wedding venue

Previous reviews concerned me massively However some of these were found to be true! Curtains hanging off the rail so was woken as soon as light outside. Smell in the room, not very clean such as door handles, window handles, the remote for tv (that wasn't even tuned it to anything) the mugs were sticky and dirty. Shower head wasn't attached to wall, bathroom taps when you run them screech and hot water is boiling too hot to use within seconds. We literally dropped bags off at 7pm checked bedding was clean to be sure we felt confident to stay left again at 7:30pm to return to a wedding and returned back to hotel at 12am leaving at 8am to head home - purely down to not wanting to use shower, toilet or stay in property longer than needed.