Location

The bathroom is tiny and dirty

The staff helped us to carry our luggage. After the room misunderstanding at the check in, our problem was resolved quickly. We had very nice time at the Pousada. We loved the breakfast! Everything fresh and delicious.

We booked a superior room with a living room and big bathroom, but they put us on a small room, pretty basic. They said Booking.com does not specify the type of room in their booking system. So, it seems that they picked the simpler room for an "unspecified" reservation with a price of a superior room. However, once I showed my reservation with the pictures of the place I booked, the staff moved us quickly. And the new place was as expected. The staff should enforce a lot more the covid safety practices, because many guests just don't care about others and we count on the staff to make them follow the guidelines. There are signs and hand sanitizer everywhere, but some guests don't care. Guests walk around without masks, they don't use the gloves provided during breakfast, they don't keep social distancing at the swimming pool, and so on.

Da tv ser separada do quatto