Room and spa facilities excellent. Food excellent

The restaurant was very quiet and a bit stuffy. Some background music and spreading out diners throughout the room could help create a nicer vibe. We booked an 8pm table to maximise time in the spa and we felt a bit rushed through our meal despite the staff being very friendly

Everything!

I didn't like to added service charge they placed on the invoice.

Nice location, staff very friendly and engaging. Enjoyed the dinner

I'm 6ft 4 inches and couldn't stand up straight in the bathroom, so showering wasn't an option, and was difficult to enter of leave the room without bumping into door frames etc. Apparently there are bigger rooms available, might be good for the hotel to check the height of their guests !

Spa, bedroom, views. Staff friendliness. Feel.

quaint hotel- modern spa. lots of parking space.

cosy room was very small. bathroom was a squeeze.

room not even ready at check in time, slightly dated fire doors and little bits.

Beautiful products in the bathroom - amazing decor and friendly staff. Ver.y comfortable bed and all efforts made to make the room warm and cosy on a winter's eve.

Very little! It would be a nice treat to have more options for room service at different times of day if desired. Also a few more options in the spa food menu would be great. But really, it is magical!

I was able to have quick access to outside for my dog. The bed was extremely comfortable.

No dog bin

The spa facilities were very good both winter and summer. The village is very quaint with good pubs and restaurants. We enjoyed our stay and the breakfast was good.

The staff were a bit off and not very friendly. The heating is the rooms was very variable and the pillows were very soft

amazing place, staff are all first rate, really friendly, really welcoming. the hotel is an old tudor house, and has the warm cosy feel of a cottage, big open fires, cosy reception rooms, bedroom was really comfy as well. everything about it is old and chunky in a good way the spa is the polar opposite, modern, immaculate highly recommended, even if you dont fancy the spa

location

chilly room . pool freezing . it was particularly cold weather .

Spa was amazing as were the spa staff especially Evie

Maitre’d at dinner. Not discreet - concentrated on the larger tables, ignored the rest.

From a small menu, the standard of cuisine was excellent. The spa was exceptionally well designed and not too crowded