First of all, we chose the hotel because of its award-winning architecture and interior design. This did not disappoint! The hotel blends well with its surroundings in the Dayanta area, and the courtyards were very aesthetically pleasing The location was excellent, but it was 20 minutes walking from the nearest MRT. The bed was among the most comfortable we have ever slept in. There is an indoor art museum which you get free entrance for as a hotel guest. It is quite small, but worth a visit

The central heater did not seem to be working, and the staff had to wheel in a portable heating unit. This was November 2023, so temperatures reached as low as -1 degree Celsius at night. The breakfast buffet is not the best we’ve experienced: it’s not bad but not really worth it. Some of the frontliner staff cannot communicate in English very comfortably, which we would usually understand but this is a five-star hotel. Their payment process was unconventional at least in our experience (deposit above the room rate upon checkin and another transaction with my card upon checkout) and they could not explain the payment process very well. The managers were fluent, though, and did their best to help us

Great hotel in the heart of Qujiang district, 5 min walk to famous Big Goose Pagoda and the world’s largest music fountain show. very stylish facilities with a touch of great Chinese imperial feel, rooms are comfy and windows sounds-proof so one can get a good sleep. Would really recommend.

Location . Good concierge service

Chipped breakfast juice jugs. No coffee service. Practical all self service. Table only cleared ehen guest leaves. No breakfast service at all for a Westin. Room booked as king size and upon check in was mentioned no king available after insisting they found one. Limousine fee is exorbitant ,1000 to terracotta while taxi for return trip only 300 include waiting time. Bought 2 pillows and discovered without cover or packaging.