location

limited capacity of elevator quality of the food was below my expectstions

Breakfast and dinner was great. The location is very good.

Controlling the room temperature was not straightforward. I missed a hot water pool.

We have been there during advent. Everything was fantastic. Very nice Christmas atmosphere. Delicious food. Nice and kind stuff. 👍

The sofa-transformer for kids ( from the guest room) was not really up to situation - it was really overused, also was no pillows and blankets for children.

The bed was not very confortable…

House keeping. They didn't even bother to do it although we asked her personally to clean and the "Please make up my room" sign was out. :(( This was 0 out of 10.

Everything apart from house keeping. Staff, friendliness, check in, check out, food, bar service, wellness, was all great. Family room was super comfortable and spacious. Massage was outstanding:))

We are returning visitors, love the place, the facilities, location, food, everything is amazing. One can go for a hike easily, a beautiful trail leads through the hotel's lot. However if you'd rather stay in, there are also in-house lunch/snack options, and well, the spa is my all-time favourite. They are also well equipped for families travelling with little babies.

The hotel is located in beautiful Matra, surrounded with the forrest. The restaurant’s view is breathtaking and the hotel has all facilities and comfort one needs: the room was spacious, very clean, spa was clean and beautiful, staff was incredibly friendly, food was diverse and delicious. Highly recommended!

Spa could’ve been a little warmer

nice spacious room with balcony

Lovely location, kind staff, fab pool/spa area

Too soft beds ;)

Wide rage of food, lot of nice pools

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Super clean, nicely located! excellent buffet….

non

Dinner, breakfast, location, massage

Bed was a bit too soft for us

Breakfast , dinner was delicious staff is very kind and helpfull. Sauna world is perfect.