friendly staff and close to the mall

nothing

The swimming pool and the location near the mall

The Trans Luxury Hotel is an outstanding hotel with excellent, caring and attentive staff . The attention to detail in the hotel to every aspect of customer comfort is superb. Overall a wonderful experience and I will always prefer this hotel when travelling to Bandung

Just the traffic jams outside the hotel especially in the evenings. This could have been due to this time ( fasting month) and due to large traffic to the property due to the mall and amusement center in the same premises

Nice hotel with good facilities. The Sahara/breakfast is good.

The pillows are too soft and can’t sleep well.

Everything is awesome

staff so nice and quick response for anything you ask also The breakfast is delicious and varied for all tastes

good and clean bed but the sofa need deep clean the location perfect for shopping but for neutral trip need more then 1 hr

nothing every thing was good

Everything.. room, amenities, breakfast variety, and the staff..top notch.

The only thing my concern was that the sound proof of the room wasn't very good. I can hear the sound of tv or people laughing or talking from the next room. If i was in deep sleep may be i won't hear it, but when i wasn't sleep well i could hear it.

Rooms very clean and comfortable, staff very friendly.

The interior isn’t our style, but that’s fine and I never understand why anybody thinks it’s fun to listen to overly loud live music… but an overcrowded breakfast facility isn’t good at all. I guess it’s the “staycation” hype these days in Indonesia during (long) weekends

it’s very nice

Room size is good. Breakfast great variety.

Nothing

Hotel staff was so welcoming,helpful,friendly,very approachable n always smiling. Hotel facilities were tremendous.

Checking out from the hotel,hehe.

a beautiful hotel with hospitality beyond words. the whole experience is 5*, the room, the toiletries, the slippers, the linen, the pillow options, the mattress, absolute cleanliness everywhere. The wonderful Gym is equipped with newest and stylish techno gym machines. the service of the staff is impeccable and deeply caring and that makes a difference in the overall experience staying at Trans. We are obliged by Indah at the front desk, Ahmad and Supri at the breakfast area, amazing people!! The prices in the hotel restaurant & lounge are reasonable and well deserved. If coffee quality is important to you, they serve illy !!! ☕️🤎

the pool is so very busy on Sundays and no single lounger is free unless you go there first. if the guests at the adjoining rooms or the ones on top are noisy you will feel it unfortunately, no matter at what time of the day.

luxury 😂