location

The property is good but the lack of understanding from the management buffles me. I prepaid for the hotel on booking.com using my partner Gregory Law’s credit card and when we checked out of the hotel they charged Gregory Law’s credit card again for the same stay. They are still insisting we booked the hotel direct when we clearly didn’t.

Breakfast was great and the location is very scenic

enjoyed stay an food

good

the building is amazing. big open fire place and a nice bar to sit and have a drink

room was slightly small but i wouldn’t say I didn’t like it

Amazing place Stunning location, lovely room, stayed in the Kings Suite, fantastic views over to the river. The most fantastic reception hall with so many original features, like something from a film set, staff really on top of their game. Looking forward to returning.

A few areas could do with a little more cleaning, and carpets in the rooms are looking shabby.

Breakfast good

Rooms were tiny, No fridge, Spider webs and spiders. Window latches falling off.

beautiful historical property

the room was modern and small which was disappointing

Breakfast average, semi self-service OK but hot served breakfasts could have been more freshly cooked - not just the eggs. The Bistro bar service was excellent, especially the staff. The food was of a high standard- the steak and ale pie was great.

The lighting in the bedroom could have been brighter.

I liked the upgrade to a suite! The entrance is magnificant and extremly welcoming with the fire. A tad warm perhaps!

More fresh fruit for breakfast, there was only bits of apple left and a grape when we went. Toast on a plate could be upgraded to a toast rack. But if thats all im able to write then Its not much of "what didnt i like"

There were dogs barking nearby all night it was very noisy

slow service for Breakfast we had to wait 40 mins

SLOW SERVICE APPALING and no acknowledgement