The place is situated right in the heart of the city. Also, some of the staff was extremely helpful like the Asst Manager - Mr Saurabh Gupta and the electrician who came multiple times to figure out the wiring issues.

Overall for the price I paid, I did not get best of the services that Hyatt brand is known for. Firstly, I had asked for a triple sharing room with balcony which wasn't provided. Secondly, the second room I was provided had multiple electrical issues causing me and my family to lose the night sleep and change room the third time. Only silver lining was that the Manager - Mr Gupta, saw our plight and compensated us with a city concierge driver. But I would need to think twice before I book this hotel brand again.

Staff and location is good.

Drainage smell from the bath room. They had private party at the property and the music reached 4th floor till 11 pm, called the customer service , he said sorry we have function , I will inform security.

מיקום מעולה מלון מדהים חדרים נהדרים בריכה על הגג מטורפת צוות נהדר ועוזר בהכל ארוחת בוקר מדהימה אווירה מעולה ממש מומלץ! היינו 4 לילות קסומים ואני ובני בן ה 23 וממש נהנינו!

The Location of the hotel is at the heart of the city and near Mall so you can enjoy shopping and dinner until late night. The staffs are so friendly and helpful. They can recommend the interested place to visit and inform us about the information. There are many kinds of food and international menu with varies of deserts. Last day stay, they serve us with awesome cake.

The traffic around the hotel is so busy especially after working hour. We spent 30 minutes for only 1 km to hotel.

Food ordered at the Restaurant was terrific and the Service too. Hotel, room, facilities, location all were terrific too :).

Breakfast buffet was quite tasteless and even after specific instructions, was just about ok.

Property location is good, staff is amazing. Need little upgrade on bathrooms.

No driver dormetory & bathroom needs upgrade

Wide variety of breakfast options. Very polite and friendly staff

Size of the washroom

Location, facilities

Very slow at responding to messages, and did not send a car to fetch us from the airport nor did the 3rd bed get made up as requested before hand