Magic Natura Resort
Sobre este estância
Situado no Magic Natura Animal and Water Park, em Benidorm, o Polynesian Lodge Resort disponibiliza acomodações em bungalows temáticos. Os parques incluem piscinas, restaurantes, bares e clubes infantis.
Comodidades
Piscina
Ar-condicionado
Cozinha/Kitchenette
Internet/Wi-Fi
Permitido fumar
Estacionamento
Lavandaria
Varanda/Pátio
Banheira de hidromassagem/Spa
Televisão
Acesso para cadeira de rodas
À beira-mar/margem
Ginásio/Centro de fitness
Jardim
Ideal para famílias
Mapa de Marina Baixa
Estância em Marina Baixa
Razões para reservar
Inclui comodidades essenciaisJardim, Piscina, Cozinha/Kitchenette e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
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Comentários
4.0/5.0
Bom(362 Comentários )
Revisões 100% validadas3.0
The aqua park
Room wasn’t ready on arrival
When room was ready it actually wasn’t was undergoing maintenance to the AC unit (concerning)
Didn’t let us know room was ready
Couldn’t get a towel until 4pm for the pool as
Closed??!
Had to pay 1€ for your cup to have a drink by the pool!!
Had to pay 10€ deposit for each towel by the pool when we eventually got one.
We upgraded to AI which was a rip off, wasn’t told the other restaurants weren’t included so had to pay a supplement to use them.
Room wasn’t cleaned properly on day2, left with dirty coffee cups and glasses.
When we rang reception to request them they said they would send over, nobody arrived.
Cabin smelt horrendous, damp and mouldy. We had to shower with shoes on.
We paid a lot of money for a terrible experience.
Aqua park is the only thing going for the place.
The list is endless on this place, it really needs a refurb asap.
Joined a certain group on social media site and as soon as I agreed with someone’s comment on the cleanliness of the place, I have been removed and the group has vanished….
9.0
So much to do for our two children.
They loved it here!
They were kept well entertained. Will Definetly return here as the kids were entertained from morning until night.
Check in was amazing. We turned up at mid day and got to use all facility’s until our room was ready at 5pm.
Who needs your room early when you have lots for the kids to do.
Kids had the kids club… foam water party. Water slides in the pool. Disco & arcades!
Happy kids = happy parents.
Wish we had taken more photos to show other guests. All of our photos have our children in them & prefer to keep these private.
Didn’t really bother us as we will Definetly stay again and request this room.
The bungalow /chalet we stayed in was located at the end and it was more early morning that we could hear other guests very loudly talking.
Again this didn’t really bother us. Our children love to lie in after being entertained all night.
They loved it here.
7.0
The room is clean and well equipped. There’s a lot on offer on the site and the ultra all inclusive allows you to use their other resorts in Benidorm, which was really handy.
Our son was injured and hospitalised following an incident with the jacuzzi filter. The resort staff are clearly stretched very thinly and just didn’t seem to care. We were offered no help or compensation, and I highly doubt they’ll take any steps to prevent such accidents happening again. it really took the shine off our holiday. The bathroom drain also made the cabin smell bad. We had to place a towel over it and keep the bathroom door closed.
9.0
Great place, kids happy
Nothing
7.0
gorgeous welcome package! we didn’t have a great view but the bus service to your bungalow was great!
two single beds pushed together, not good! Wi-Fi and roaming access difficult to get so we cudnt get on the app to book meals away from the families who were in the buffet area.
7.0
the cleanliness
the entertainment and only 1 bar staff /ques
6.0
kids daytime activities were brilliant
access to zoo and water park fabulous
food in restaurant could have been a lot better
3.0
Next door water park
- snacks: just crips and doritos
- bathrooms: dated
- the zoo: a disappoinment, very few animals
- Very poor animation
3.0
Food accommodation very good
Being isolated in my room when i booked i said i had mobility problems but i was stuck up at probably the most inaccessable apartment in the resort0 and not being close to my family.
8.0
magic natura zoo
too expensive
7.0
The water park and the zoo were great.
The bungalows were very small
7.0
The staff were brilliant with my 2 year old - especially Aitana on buffet reception. I also loved the attached zoo and water park. It’s also great for alcohol in all inclusive as you get a fresh mini bar every day and can take wine back to your room which I’ve never known before.
The clientele there (lots of Brits) were rude and all inclusive was like feeding time at the zoo. I found sitting with them round the mini pool just awful and they demanded Spanish people ‘speak English’ - felt embarrassed to be a Brit. The information about what is on and where is quite poor (although might be better if you come with a package holiday as we had driven and this was a stop off). The food was bland and greasy and coffee only served in the morning.
10.0
You don’t have to go hungry plenty of choice
9.2
Love the different choice of foods and also drinks. Also the lodge was lovely and clean. Mini bar refilled very day. The zoo and water park were the added bonus. Could go in as many times as u liked during ur stay. Also the snack bar in the water park gave you free food with ur all inclusive band. Sunbeds were included on the all inclusive as well at the water park.
I didnt like the lack of information on the plastic cup system they had.
5.0
Good choice of drink in all inclusive offer
Our lounge was very comfortable and spotless clean
Mini bar was filled on a daily basis
Lots of attractions for children-amazing zoo ,nice water park
Food was not great,some dishes were not eatable
Water in swimming pool was freezing cold
Queues for everything -drinks, reception, dinner.I spent half of my holiday queuing
7.0
The water park and Zoo was very good for our children and so was the cleaning staff the room was cleaned every day and we got new towels every day.
We had the All inclusive package and that was worth every penny.
The negativ ting was the outside erea of the room it was not possible to sit outside there were no terraces/patio/veranda, and you could hear everything from your neighbor room.
9.0
The rooms where spotless clean , the food was really good with a huge verity and the entertainment was great for the kids ! My daughter absolutely loved it
It’s a long wait to check into ur room we arrived at 12pm and where not given access to our room untill 5pm ! You need to scan a QR code when u arrive then someone will msg you on wassap to tell you to report to reception for check in it’s a long day to wait in the heat especially if u have traveled from a different country with children I was also given the wrong room a 1 bedroom when I paid for a 2 but I msg the staff via the wassap and it was quickly amended . I don’t think it’s great value for money I paid just over 200 euro per night ! you would expect a hairdryer in your room surly ?? Staff friendly and helpful tho can’t fault them
8.0
Lovely location. Great facilities.
Lots of people, Dinner time at 21:45!
The door was making a.lot of noise and it was not fixed while we were there.
No proper coffee in the chalet, just decaf.
All inclusive was not all inclusive!
2.0
Totally chaos in the check-in, it took around 1 hour, after that there were even more chaos to take the transport to the bungalow..No organisation, no staff that had control...Then we arrived to the restaurant to try to book a table for dinner, a very rude worker told us to go the the counter where there was nobody..finally we got some help but the Italian restaurant was closed during our stay, the other restaurant was meat and we are vegetarians..The girl in charge was offering us pizza to our bungalow but then she called us to stay there were no pizza for us and that we did not have ultra all inclusive (But we had)
The check-in, the organisation (there is none) staff should be service-minded
Perguntas frequentes
Quanto custa este estância em comparação com outros em Marina Baixa?
O preço médio de um alojamento em Marina Baixa é de R$ 494 por noite. Este alojamento está R$ 644 acima da média.
O estacionamento está incluído neste estância?
Sim, o estacionamento está listado como uma comodidade em Magic Natura Resort. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em estância?
Sim, está disponível uma piscina para utilização em Magic Natura Resort. Aproveite a água!
Magic Natura Resort permite animais de estimação?
Infelizmente, este estância não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Magic Natura Resort?
Encontramos 15 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, cozinha/kitchenette, internet/wi-fi e permitido fumar.