I like the location and its quite environment.

The cost was not the one indicated by Booking, I paid 93,500 cfa for one night only.

the staff were not focussed on working.

Always good to be back. Very recommendable. Security is on point.

Room service takes too long. Under staffed, maybe. Could do better

Nothing

Everything from food to cleanliness

Breakfast was good

Sport facilites were very poor e.g. air conditioning, equipment was broken or didn't work the walls in my room were partly covered with blood due to killed moscitos

The staff is very friendly

The wifi really needs to be improved, it keeps disconnecting which is not acceptable in a business hotel. The AC also works very poorly, sometimes yes sometimes no but it's impossible to regulate it.

I really like this hotel because of the location, the way security is followed up and the staff. This time I had some issues (not with the hotel) and had to extend my stay until Friday. Hope the same rate will apply, they' ve been so caring to me.

Delay at the airport but I think it's due lack of coordination that can be handled quickly and efficiently.

The place is very cleaned and safety for staying. The workers are very helpful and smile :)

Only the standard rooms are a little bit smaller for 2 people. It could be a little bit wader.

The surrounding

The location is ideal for a business stay, right in the center and with quite a few good restaurants around. It is one of the few reasonably priced hotels in Bamako that meet the highest security standards. The breakfast is generous and good.

You cannot control the temperature in the rooms, which is somewhat unfortunate. The rooms are also starting to be a bit "tired" though I notice that one floor at least was being renovated. So I guess it is only a question of time before all the rooms are refreshed.

I really like the breakfast as well as the location. The location seems secured and calm, they even have national police personnel in addition of security guards. It is really a "No noise" area.

I thought transportation was included in the rate, only to see the driver requesting for transport fee. And I called the hotel and I could not have someone to clarify the situation. I therefore paid the ten thousands XOF (BCEAO) to the driver for driving me to the airport at 05:30 am. And for me, that's not fair at all. However, I received later a call from the hotel and the interlocutor promised to refund that amount. And up to date, I am still waiting for.