Clean

Nothing

It exceeded my expectations, wonderful location and staff were super professional. Had so many facilities. Breakfast was great.

The rooms were abit dated especially bathroom

Location

No air con in room

Clean and comfortable hotel. Friendly staff.

The postcode on the booking.com website is incorrect

Location

The room was very hot this time, no a/c. Also there were no croissants at breakfast which was strange as it was not busy and we were not late! Not great if you did not want full English.

Room and nice views.

bathroom was dated compared to rest of room

The car parking and easy access from the motorway. The breakfast room was lovely and the food was great 👍

Leaking staircase. Terrible load noises at 2 am on a Sunday afternoon. Very poor choice of drinks at the bar. Also no option to eat dinner on site in the evening

We received a really friendly welcome on arrival, the staff at reception were enthusiastic and keen to be helpful. They shared some knowledge of the area and clearly took pride in their hotel. The room was spacious and clean and had everything we needed to have a comfortable stay. Spokes cafe is nice for breakfast with a good selection of cooked breakfast items, drinks, fruit, toast, cereal, etc.

The shower in the room is fitted oddly, it's simply too low and doesn't spray water far enough such that it's quite awkward to actually get underneath it (for a 5ft 11 man). I had to hold the shower head to wash my hair! The doors on the rooms need better closers to help them shut more quietly, they basically slam hard and very loud. I think we were fortunate the hotel wasn't that busy as I wonder if this would be a problem; when someone arrives/leaves a room everyone in the building knows about it.