Muy buen hotel, nos gustó la ubicación y la atención de las Personas

La habitación fue muy cómoda y amplia.

En El área de gimnasio el piso estaba sucio y descuidado

El hotel tiene buena ubicación y sus instalaciones cumplen para una buena estancia

Si. Excelente

Principalmente la calidez de su personal, su atención y servicio. En cuanto al cuarto, la cama es muy cómoda, el agua caliente sale de inmediato así que no se desperdicia tanta agua, la regadera tiene buena presión, tienen una pequeña cafetera para el café de la mañana. Me encantó haber encontrado esta opción a un costo accesible.

El tamaño del cuarto y en sí el espació de la regadera es muy reducido, pero al solo estar un día ahí no es gran problema. Lo mas importante es el trato que le dan al cliente.

Habitación amplia, baño excelente, comida rica

Amabilidad del personal, muy limpio el lugar y cómodas las camas

Vecinos molestos

Location

Noisy and the bathroom was percussed. The floor was not cleaned daily.

La atención del personal es excelente y te apoyan de forma rápida y eficiente

Instalaciones con detalles de funcionamiento, la puerta del closet se atoraba demasiado…la llave reguladora de la regadera no funcionaba bien; salía el agua muy caliente o muy fría….

Esta muy amplio el hotel, las habitaciones no son muy grandes pero el hotel tiene mucha variedad de espacios, el servicio de restaurante esta muy bien, muy atentos los meseros y muy buena la comida calidad/precio.

El precio se me hace muy caro para el tamaño de las habitaciones

La comodidad y el precio.

que los costos por una botella agua en servicio a la habitación rondaban en $70

El desayuno estuvo delicioso

Que llegamos antes y no permitieron hacer el check in hasta las 3pm, tenían mucha gente y no respetaron ni llevaban un orden de los que llegamos primero, esperamos una hora para hacer el check in y cuando llego la hora estaban atendiendo a quien llegaba y no a los que ya teníamos rato esperando, la asignación de habitaciones fue mala lenta.

todo

todo muy bien

The price was OK.

It cant be a 4 star property more like 3 star. The room seemed like used. Also the blanket was with smudgy.

it wasn’t clean at all, there were fungus at the shower

The location

The poor closed earlier

Staff was friendly and helpful

Information on travel site was not accurate. No wi-fi or shuttle. Hotel is 30- 90 minutes from airport depending on time of day/traffic. Guests were loud late into the nght, only got about 2 hrs sleep and checked out at 4:00 am.

the price on the web page was way more cheap than the one I paid for when I arrived to the hotel.

1. Complete silence at night, so I could sleep as if I were on top of a mountain. 2. Cleaning ladies did not disturb my sleep at all. 3. Bed was very comfortable. 4. Room temperature was just perfect. 5. I could do and finish my DUOLINGO homework undisturbed. - 6. I watched one of my favorite TV series, a very old one, LAW & ORDER in English. 7. Bathroom size and shower were very good: Big enough, clean, warm, shower pressure was excellent. 8. Closet was big enough for my wife's clothes and mine. 9. Cost-benefit relation was excellent. 10. The check-in employee, Christian, was kind and efficient. 11. All employees had a kind attitude and always willing to help e.g. A big security officer told us the best way to go to Candiles, where our son lives. 12. The room was perfectly clean and in tip top condition. 13. BEST RESTAURANT VISITED: Out of three restaurants visited, the best by far, a place called "MANIATICA": Delicious food, I ate the best salmon ever. Cost-benefit, just great! (It is a bit far in a city area called Millennial.)

1. The view is not pretty, my room was facing a two-way highway. 2. The room was not completely noise-proof, I could hear a bit of the noise produced by trailers passing by. (they claim noiseless rooms; probably those that do not face the road. 3. I was not offered help with my luggage, probably they are understaffed. 4. Lighting is not good for people who enjoy reading before going to bed or those writing reports at night. 5. The faucet in the bathroom was a bit loose, so dripping occurred once. 6. The door knob of the bathroom door was a bit tricky, my wife is not strong enough, so she could not push it down all the way so she might have trapped there for quite a while if I hadn't been behind her to help her out.

The personnel! Especially people at the restaurant. Ruben, Juan Luis, José Luis, the ladies were are great! I like also it’s location and the price.

Nothing

location and cost was okay

rooms are divided with drywall, a lot of noice from other rooms and hallway. not clean, dust in certain places. Not flexible with check in.

The hotel is located close to a main road and as there is not any sound insulation we couldn't sleep at all as the traffic was very heavy all night long.