Staff was professional and friendly

No tea and coffee facilities, no shower cap, no tissues in the room, corridor on second floor quite dusty, hole on the wall under bathroom vanity... Definitely not a five star

friendliness

everything

Too many outside activities using guess facilities.

Acccesibility

the attention of local staff

Breakfast was excellent. There was a large array of items to choose from. It was well presented and the staff were always amicable. A very good standard. The food at the bar was excellent, highly recommend Churrasco a lo Italiano, the staff both at the bar and at reception were friendly. The Hotel is a good representative for the region and the country.

Friendly and accommodating staff, Great buffet breakfast, Restaurant menu was excellent, central location.

There was no coffee/tea facilities in the room.

Put coffee machine and water in the rooms

NA

Very big rooms with lots of comfort furniture and arrangements. Staff is super nice, and the location is perfect. Loved the place, perfect for a pit stop when traveling between Santiago and the south of Chile.

Honestly, nothing. It was all very great.

Swimming pool and the outdoor restaurant area.

Location was excellent, 2 minutes from the highway

Arrived on a Sunday, no water in the refrigerator. Tried to order room service but there was no room service on Sundays, on the high season of the summer.

In General The breakfast was good

Missend panqueques at breakfast and more choices

Good service, good rooms. Staff quite helpful and accommodating.

Poor breakfast for the type of the hotel. I was expecting much more.

Location, staff, breakfast, bar... everything perfect!

Internet was not good at my room.

Room if comfortable

did not like breakfast this time it was poor because it had to be brought to the room