It is always a very comfortable stay, love the restaurant and roof top bar. We love staying there, it is close to the airport, which is very convenient. The staff are always friendly.

the pool and sports centre are very clean and well equiped.

Great location, well presented rooms and facilities. Amazing rooftop bar with views to the airport. The rooms had good Automation and a nice sized balcony.

I was amazed everything in the hotel closed at 10pm. We were in town for 1 day and invited friends. We met at the rooftop bar but staff said we had to leave the area by 1pm as she had to go to uni in the morning. There was nowhere else to go in the hotel. The restaurant on the ground floor was basic. We invited people again for breakfast and the selection was limited. I asked for what I thought would be a standard "Arvo on Toast" and was told it was not available. Instead I ordered toast, a side order of Avacardo and a poached egg and made it myself. I assume the staff are not experienced and did not know how to work outside the box.

Very clean

2pm check in

We came for a wedding held early afternoon. Staff is able to let us early check-in at 1130am which is so helpful to us. We also love the indoor heated swimming pool.

convenient, clean, comfortable and had everything we needed in the kitchen and great restaurant downstairs

all great

The room had a slight body odour smell when we first entered each day after housekeeping.

clean, comfortable

nothing

Really helpful staff, great service, great leisure facilities, comfortable beds, good bathrooms and kitchen facilities

Limited bar facilities after 10.00 pm, second stay in more expensive room was disappointing as the larger suite appeared not used and could do with a refresh

The property was close to the airport and the pool was nice and large.

No bathtub in the bathroom and for some reason we were given a disabled room so water went everywhere in the shower because there was no step to get in and it just level with the floor.

The one bedroom unit are large. Great to have in-room laundry facilities, a full-functional kitchen, very clean, large balcony space, etc. Very good value for money, plus extremely close to the airport!

The food was a little expensive but good quality! Be prepared to pay a little bit more but you won't be disappointed. I've stayed here twice and both times my flight was prior to the 1st complimentary shuttle bus.

Spacious. Good location.

Dirty smudgy cutlery, had to be rewashed. After checking out, deducted a damage fee for an ironing board that was apparently damaged somehow. didn't notify me of any damage issue, didn't ask for my perspective, deducted the amount from my card without notification. No invoice or fee summary was sent to me, no indication at all of this deduction from my account. When I called to enquire about this undisclosed fee, front staff said they would call back, but did not. I had to physically go back to the hotel to have this bogus fee reversed.

location

poo in the pool

The property had all the facilities and was very clean and comfortable

Umm

It’s location and value for money

staff were extremely poor at communication and the rooms we booked were nothing like the rooms we got

I like the location it was convenient and had washers and driers inside the room so could go swimming before an early flight next day.

I had already bought the entire hotel stay on booking.com but yet still charged me a holding fee of $100 I was not aware of.

Everything! Big suite, large comfortable bed, big shower. Very clean modern room. Great facilities. Amazing buffet breakfast! Good value for money. Good staff. Great location.

nothing

The 2 bedroom suite was excellent. Comfortable beds that were a bit firmer which we liked. Well equipped kitchen for a shorter stay. Great pool, breakfast and the surrounding area has some good food options.

There was a moist hand towel left on the kitchen bench on arrival. The noise from the freight train at 5am is horrible, far worse than the road or airport noise. Staff told me they'd try to move us to a rear-facing room for less noise but never got back to us - we really wanted to ensure we would be comfortable with the noise level for our longer 11 night stay in a few months.

mr Roman at the front counter was bit rude

Mr Roman customer service was ZERO,

always the highest service, cleanliness and just really well done

nothing