The view of the mountains was amazing. The spa was big and clean . Staff was very polite . we enjoyed every minute in that hotel. we would definitely go again.

The location is ok, the lobby is nice & the bar is cheap. The hotel overall (rooms + restaurant + lobby) is warm.

The rooms werent clean, same as the towels. The personal is unkind, the light in WC was broken - we asked them twice to change it and they still didn't. The food is awful, the breakfast is silly. Eggs were served only after 8.15am. First shuttle to Gondola should be in 08.00 but we were informed that the driver arrives in 8.15 and he skips the 08.00 transfer. First available is 08.30 - for 6 persons only. The amenities in the SPA werent working, only the sauna & pool which has water temp of 28.5C

the breakfast has to be more abundant like croissants with chocolate and other stuff

absolutely wonderful place with super helpful and friendly staff! totally recommend

The rooms, the personal and the lobby. Great location

Everything was great, but the steam bath and the jacuzzi doesn't work.

It was cold in the rooms.

nice, comfortable room with a large terrace and amazing view towards the mountains

no air conditioner

Room - enough for 2. Super comfy and large bed. Nice bathroom. Cosy terrace to watch thunder storms from in the mountain and enjoy it. Super big meals when on a set menu.

TV set place - too inconvenient to watch by 2 people. No shelves in the wardrobe. 1/2 SPA amenities did not work.

clean, close to the city center, personnel

the air condition was missing from the room, even if we stayed 1 night was very umpleasant especialy cause the room was in the second floor, no view, next to the place where they burn stuff and a smell of burn was in the room since we made the check in. innitialy we said is something that will not last, but we needed to sleep with the window open and at 3 a.m. was not able to breathe in the room. we did not changed the room - was too late and with a child with us. personnel was informed at check out and they said that if they were announced they would have changed the room… hotel was not full, they have not to gave an room on that area - for sue other guests complaint so far.

Very friendly staff, good location close to the center and river, big rooms.

There was no air conditioner in the room and during summer it becomes quite hot. The pool was big enough but not very clean.

easy parking, exceptionally clean, nice furniture, great lobby bar and lobby area

nothing, everything great