The pool and spa was not working

Rented the house for a get together of 15 friends. The house was very nice, very spacious, and well equipped!

The property is stunning and right on the lake with amazing views; we loved watching the deer in the evenings from the back patios. The screened in patio is perfect for morning coffee and reading and relaxing all day long. Lots of space but the stairs are a definite consideration especially with older family members. Beds are very comfortable (except for the outdoor/pool bedroom which the teens ended up not using because of that and having to go across outdoor patio to get to main house for a bathroom). Wish we could have given it 5 stars as it is a fantastic property but did not fall in what I would consider a luxury property. It felt like the house hadn't been used in some time and hadn't had a thorough check before our arrival. The tablet that controls the pool and hot tub had no charge, batteries were dead in remotes for outdoor TV and we alerted management but had to wait for them to be delivered by Amazon, the notebook with instructions is minimal and print is faded and difficult to read, some of the linens were stained, pool towels and some of the throw blankets are worn, and there were a fair amount of cobwebs. We chose not to have the pool heated but used the hot tub daily (and often multiple times per day). That seems to have been the biggest source of miscommunication with property management as they couldn't tell us how to turn the jets on and to ask the pool guy on Monday. He didn't come until Wednesday and advised us the jets are just for circulation and it's not a spa type hot tub. That evening the hot tub wasn't working and we weren't kept updated on the circumstances but eventually were able to speak to a pool maintenance person who walked us through troubleshooting and we eventually got it working again. Also note that though the property amenities note kayak/canoe they are not available for use by guests. We should have questioned as it also says "golf" but we assumed there was also a golf cart but weren't concerned about that since none of us are golfers. So overall, though our family had a good time and did enjoy the beautiful property we have some problems, and while they were eventually corrected it did detract from our enjoyment while on vacation. We are hoping to try again but maybe later in the season when things are running more smoothly.

Beautiful home, great communication, easily accommodated 17 of us. We struggled with the heat in the hot tub but guarantee it was a user error. The only suggestion is to have more large glass bowls in kitchen. Callout that the 2 king master bedrooms do not have a door for the attached bathroom for privacy- add a pocket door?

Views amazing, outside area great space!!

My family and 3 other families stayed here and had a great time. Nice open kitchen and had 2 fridges! Only down side was the stove as it only used metal stainless steel pots and not aluminum. We had brought our own sticky rice cooker that was aluminum. Other then that we all loved the pool and outdoor living area. We hope to plan another stay here. Thank you!

The house was mostly what we expected. The pool was cloudy because it did not have enough chlorine in it (pool guy showed up when we were there), so because of that there were water bugs, but it was still lovely to hang out in – it could just be a little better maintained. The house and accommodations overall were great. The kitchen was big, there was lots of fridge space and an ice machine. It was really nice to sit in the screen-in porch area in the mornings. And everything was clean inside the house. Unfortunately the whole parking situation was very stressful for us. We booked this house because of the proximity to the lake, and upon the advertising that we could bring our boat... but really there is not a viable option to park overnight that is not stressful or illegal if you have anything larger than a kayak. The property managers knew from the beginning of our intention to bring our average-small ski boat and it was never made clear to us that this would be an issue. The road is narrow and there is no way to turn around with a trailer, and the marina does not offer slip rentals and won't allow you to park overnight. So we had to basically leave our boat on the side of the road a ways away from the house, with the possibility of neighbors complaining and being towed (thankfully they didn't). However, we were almost towed from the marina one morning because the property managers failed to issue us a guest pass for the marina – which was never explained to us that one was required. So if your intention is to access Lake Travis with a boat, this is probably not an ideal location for that. If your intention is to hang by the pool and look at Lake Travis, then it would be great. It says it can accommodate 20 guests, but parking will be an issue if your guests are adults bringing their own cars (we didn't even have 20 guests and the neighbors complained). You can fit about 5-6 cars in the driveway. Also, one of the bedrooms is not connected to the house and would not have been comfortable to stay in (it's more of a pool room and kind of smelled). I'd say it comfortably sleeps 6 adults and then there is one room where you can pile in on two queen-sized bunk beds if needed, but that's not ideal for adults wanting privacy - kids enjoyed it though. Overall – come for the pool and beautiful views. But don't come with a boat.

Thoughtful floor-plan and tons of amenities for guests, this house was all we had hoped it would be. With several lounge areas, a pile of fresh pool towels, and an easy walk to a quiet and beautiful part of the lake, we enjoyed our stay immensely and made the most of everything. The house also has sonos and tons of smart features to make it easy to slip into vacation mode and relax. We used the high-end Weber grill and the massive kitchen with 2 fridges, dedicated ice maker, and beverage fridge were a nice touch.

Really enjoyed our stay at this property. It was the right amount of space and had everything we needed to make our family reunion special.

Very clean, pictures are accurate. Even after reading reviews, it wasn't clear to me that this house is a full 2.5 stories with a lot of stairs. 80 year old grand parents were not able to use the pool area as it was down 2 flights of stairs. Kitchen was fully stocked, plenty of towels, including beach towels for pool area. There's an ice maker in the kitchen along with 2 full sized refrigerators and a drink fridge. Kinda weird that the bathrooms inside bedrooms had no door... showering could be not private. Tons of pillows, sheets were very nice and nobody complained about mattresses. Husband was very happy there was a full office with dual monitors and a printer for working, just hook up your laptop and go!

The pool was not clean. We had to clean the filters out ourselves. They were stuffed with limbs, leaves and beer cans. The internet was not working, and that is what you needed to control the pool. Don't believe them when they tell you, you can keep your boat at the end of the culdesac. Its way too small. Just don't bring one unless its very small.

Before I discuss the cons of the property, I would like to briefly mention the things that we did enjoy. The property is located in a nice secluded neighborhood with beautiful views of the lake. We spent a lot of time outside in the pool. It was nice to have a spa pool option for evening gatherings. Due to COVID, we were expecting high level of cleanliness for our only family getaway this summer. Because of the quick turnaround between reservations, cleaning was very poor. It’s very unpleasant to see other people’s hair on your sheets, dirt and stains on the sheets, and others’ hair in the tub and bug nests in windows. The outside room looked like it hadn’t been cleaned in months. Granted, they did send someone out within hours to clean that room. As for the rest of the house, the pictures were deceiving. In person, the house felt dated. More importantly, the layout is very inconvenient. The main living area and kitchen are in a completely different level than the pool (2 levels to be exact). The mini fridge outside was not working and the property manager clearly said they were not going to fix it. Having to go up and down 2 levels of stairs for drinks and food was draining. This was especially hard for elderly family members. It’s Important to note that one of the bedrooms is outside without a restroom and without connection to the main house. So if you’re in the pool, or staying in that room, the closest restroom is up a set of stairs and inside the house. The bedroom with the bunk beds can sleep up to 8 people, yet it only has a half bath without a shower. The options for those 8 people to shower are: go downstairs in the Master or shower completely across the house in the guest bath. Again, because of the quick turnaround, small detailed were missed. The freezer ice dispenser was not working and the property manager said we should just “grab the ice with our hands.” I don’t mind doing it at my house, but I don’t want a do that in a rental where others stick their hands as well. We ran out of propane gas mid-dinner and the spare tanks were also empty. We notified the property manager early next morning in order to have tanks for our lunch, but these didn’t arrive until 4 PM. Three hours past our lunch time. Overall, a decent place to stay, but definitely not luxury, and definitely not worth the price they request per night. It definitely needs some tender loving care and more attention to cleanliness and details between rentals.

My sister and I had a small family reunion for the first time with kids, grandkids and nieces and nephews. This was the first time I had ever done a VRBO or anything like it. This house was absolutely perfect for 18 of us. I had taken extra pans that I thought they might not have. The kitchen was more than stocked with everything anyone would need. I highly recommend this property to anyone.

Loved our stay, beautiful back yard setting around the pool to watch the magnificent sun sets. Just wish there was a place to hang our clothes in the bottom master bedroom.

We were 4 families with children ranging from 4 - 15. The house was great, especially the backyard, pool, and ability to access the lake. We had a couple minor issues and the rental company was very responsive. The only thing to note is that the pictures of the bedrooms on the listing are misleading. There is a bedroom with 2 twin beds but the only way to access it is from outside, not inside of the house. It is a very small room and really only functional if you have older kids who are willing to stay somewhat "disconnected" from the house. All in all, the property was great for us and we had a wonderful stay.

We enjoyed our vacation and break from reality at this beautiful home. The pool and views were beautiful with tons of outdoor space. The kitchen was well equipped and making cooking our meals easy. Beds were comfortable and bathrooms included shampoo, conditioner and bath gel. A few items to note: swimming is prohibited in the lakefront. You can hear everything in this house. We had a 7 month old in our party and naps were almost impossible, as there is no quiet room in the house where you cannot hear even the quietest noise. Overall we had a great time, and this is a great house for families as long as the kids are past napping age :)

We have stayed at several properties on Lake Travis. This property was by far the best in the last three years! Beautiful elevations, views, amenities, and landscaping. Very nice manager and owner! Outstanding! We will go back!

Fantastic setting and accommodations.

Our entire family gathered here for ten days (about 18 of us). It could not have been better. Plenty of room for all of us. The house is very comfortable, the views are outstanding, the pool and patio area are great and access to the lake is ideal. We had a great time! No one was ready to leave.

We had a great time staying here and enjoyed hanging out by the pool and the beautiful sunsets!

Incredible from start to finish! Walker Luxury Vacation Rentals manages the property and I had the best experience with working with them and highly recommend using their services.

This was an amazing property!! Just as described in the pictures. I will definitely recommend to my friends and family!

We had a wonderful time. The house and pool were wonderful. The property manager was very responsive. A great week.

Good experience: Only 3 bedrooms for couples - the others are bunk beds for kids and twins. That really needs to be noted or clarified for renters. The rangertop was so very complicated to operate that an instruction sheet needs to be placed by the range. The microwave is also odd for all of us. Just hard to quickly use - in case it ever dies- get one that is simpler to operate. It was a dream house really and we had a great time. I just felt this might help the owners.

This house is absolutely stunning and extremely accommodating for a large group. It's hard to see how the floor plan comes together in the photos - the property has a logical flow and ample places to gather without compromising an open floor feeling. Beds are extremely comfortable and located away from the group spots for those that like to sleep in, go to bed early, or take naps. The property managers we're also incredibly friendly and responsive. I would definitely come back!

We stayed for 4 nights, total of 15 people, ranging in age from 6 months to 60 years. Had a wonderful time. House is beautiful and had everything we needed. There was some confusion about how to access the boat ramp and park but was easily resolved with a few phone calls. Overall, we were very satisfied!

Awesome place

Great place

I really enjoyed my stay at the Lake Travis Escape. The floor plan was awesome, and the beds slept great, everyone who stayed in the home were very impressed and ready to comeback! I would definitely book this home again! The host were very accommodating and available :)