I have not taken BF

Location is ok

Location was good

On the way from Railway station I tried calling them for location, but I didn't get reply. Reception was not good. They told me that, you booked Non Ac rooms so we can't provide you Ac added such a rough tone that you can go to other rooms instead of a hospitality or a politeness.. if my booking was non-ac rooms they can upgrade it by extra cost. I agreed that, we will vacate rooms at 7:30am, even though he was calling me 7:16am and reminded to vacate rooms and the funny thing was there were no guests in other rooms. Totally we were disappointed!!!

Only positive thing was that it was easily accessible

It doesn't look like in the photos.... Very old and poorly maintained property......trusted booking.com but got cheated...

Well behaved staff, no other disturbances from outside.

TV was not working, they should have provided toiletries,

The toilet was clean. The location is in Palayam. Checking in and check-out were very fast. Airconditioning works well.

The bed is too hard. The pillows stink. The bedsheeet was torn. The hotel itself needs to be painted. There is no running hot water. There was no stand to place the soap in tg he bathroom. They claim of free parking. The hotel itself has no parking area. There are no TV Channels working.

Staff

Nothing to say,all were fine and great

Dirty Linen and toilet