Aguas de Ibiza Grand Luxe Hotel - Small Luxury Hotel of the World
Sobre este hotel
O Aguas de Ibiza Grand Luxe Hotel - Small Luxury Hotel of the World é um luxuoso hotel design com um spa gratuito e uma piscina exterior.
Comodidades
Piscina
Ar-condicionado
São permitidos animais de estimação
Internet/Wi-Fi
Estacionamento
Lavandaria
Varanda/Pátio
Banheira de hidromassagem/Spa
Televisão
Acesso para cadeira de rodas
À beira-mar/margem
Ginásio/Centro de fitness
Jardim
Ideal para famílias
Mapa de Santa Eularia des Riu
Hotel em Santa Eularia des Riu
Razões para reservar
Ótimo para animais de estimação
Inclui comodidades essenciaisJardim, Piscina, São permitidos animais de estimação e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
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Comentários
4.2/5.0
Excelente(1.148 Comentários )
Revisões 100% validadas
10.0
Beautiful hotel! Beautiful rooms and spa
9.0
Das Hotel gesamt sehr schön eingerichtet und gestaltet. Alles modern und sauber. Unsere Grand Corner Suite war sehr groß mit herrlichem Blick auf die Marina und auch Santa Eulalia. Sehr empfehlenswert. Ich habe noch selten in einem Hotel einen so guten Kleiderschrank gehabt (Platzangebot, Aufteilung und Innenausstattung). Die Dame vom Housekeeping (leider habe ich ihren Namen vergessen) war ganz wunderbar. Wir haben Sie am 1. Tag um etwas gebeten, das hat sie sich gemerkt, und hat die ganze Woche wunderbar geklappt. Frühstücksbuffet (inkl. A-la-carte Service) top. (Adults- only) Rooftop Pool sehr empfehlenswert zum Entspannen, sehr schöne Atmosphäre und auch hier traumhafte Aussicht. (Leider wurde für bestimmte Gäste eine Ausnahme mit den Kindern gemacht. Ich bin kein Kinderfeind, habe selbst 2 Kinder, aber wenn das so angeboten wird, sollte das auch ausnahmslos eingehalten werden) Insgesamt haben wir eine sehr schöne Woche im Aguas de Ibiza verbracht.
Die Betten waren leider ganz furchtbar. Bei jeder Drehung hat es furchtbare, laute Geräusche gemacht.
Beim Check-in wurde uns kein Getränk angeboten, obwohl das offensichtlich Standard ist. Als wir in der Lobby auf unser Zimmer warteten, mussten wir dann noch 2x nachfragen, es ist niemand auf uns zugekommen um uns zu informieren, dass unser Zimmer fertig ist.
Wir haben über Booking.com gebucht, dort stand, dass die Softdrinks der Minibar inkludiert sind inkl. täglicher Auffüllung. Dies wurde zuerst verneint, dann hat der Rezeptions-Manager uns zugesagt, dass es doch inkludiert ist und er sich darum kümmern würde. Wir hatten auch nach 1,5 Tagen nach unserer Ankunft noch kein Gratis Wasser erhalten, obwohl wir schon 3x nachgefragt hatten. Das Wasser haben wir dann schließlich erhalten. Die Minibar wurde während unseres ganzen Aufenthaltes nur 1x nachgefüllt. Es ist an sich keine große Sache, wir trinken auch nicht so viele Softdrinks. Aber wenn mir jemand versichert, dass er sich persönlich darum kümmern wird, dann finde ich es bei einem Hotel in dieser Kategorie leider schon sehr schwach, wenn man das dann ganze Woche nicht schafft. Das ist natürlich alles Jammern auf hohem Niveau, aber speziell die Geschichte mit der Minibar, würde ich bei einem Hotel in dieser Preisklasse schon erwarten, dass man das dann auch einhält, was zugesagt wird.
7.0
Es wurde sofort uns die Möglichkeit gegeben, früher einzustecken, und da wir letztes Jahr schon da war, erkannte man uns auch das fand ich sehr schmeichelnd und gastfreundlich
Uns hat nicht gefallen, dass die Musikanlage und die Lautstärke sowohl beim Frühstück als oben in der Rooftopbar übertrieben laut und besonders die Bedienung in der Rooftop Bar ist verbesserungswürdig. Man musste sich umGetränke selbst kümmern, d.h. es waren bei Gott nicht viele Gäste oben und es waren 2-3 Angestellte aber die waren mit anderen Dingen mit sich selbst beschäftigt. Hier gibt es Verbesserungspotenzial Schulung vielleicht
7.0
Overall descent hotel, bit for the price not what I would expect.
Hotel is not in a great shape anymore, needs some renovation here and there. Staff at breakfast ok, but not what I expect in a 5 start hotel.
8.0
Het plaatsje is super leuk. Alles te vinden. Hotel ook mooi maar vind het in verhouding best duur voor wat je krijgt en de service.
De douch!! Temperatuur wisselt steeds. Op zich niet heel erg maar als je van normaal naar heet gaat is dat wel gevaarlijk. Helemaal met kinderen. Personeel bij zwembad had oogkleppen op. Zag je niet. Receptie erg aardig.
8.0
Nous séjournons pour la 4ème fois dans cet hôtel qui nous plait toujours autant, le personnel est sympathique, le petit déjeuner délicieux et très varié et les chambres agréables.
Malheureusement ce sera la dernière fois que nous y séjournerons car la marina s'est bien agrandie et les machines techniques (levage des bateaux ..etc) sont désormais juste devant l'hôtel et en fonction une grande partie de la journée; ce qui engendre un bruit considérable.
2.0
Location
The hotel may look like a 5-star establishment, but the service is far from it. I've never had such an experience at a supposed 5-star hotel. When I checked into the Junior Suite, I found many essentials missing—no toiletries, no water, no coffee, etc. I called reception, and they apologized politely, assuring me that housekeeping would bring the missing items. Hours passed, and nothing arrived. I called repeatedly, but it took them five hours to resolve the issue.
This scenario repeated for four consecutive days, forcing me to almost beg for basic amenities daily. This is unacceptable for a 5-star hotel.
Clearly, there's a lack of proper management. I hope they change their policies soon. Until then, I cannot recommend this hotel.
9.0
Le petit déjeuner est top. Les piscines sont très bien.
Tout était bien
7.0
Personnel très gentils at compétant
SPA magnifique avec possibilité de venir en famille le matin pendant 1h
Emplacement sur un terrain vague. Peu de chambre avec vue mer.
Piscine enfant pas très jolie avec de l’herbe autour… pas très propre quand ils vont dans l’eau.
Notre baignoire ne fonctionnait pas et n’a pas été réparé durant notre séjour de 6 nuits…
1.0
The pool area was nice
Shocking experience!
One of the worst hotels I have ever stayed in Ibiza!! The staff are not helpful at all and didn’t care about the issues we all had during our stay!
Alarm went off one night at 1:45am and the one member of staff didn’t have a clue what to do, it went on for 90mins!! The whole building was awake, the lights then kept going off throughout out our stay every evening!
The next evening, we got woken up by a neighbour blaring music from 11:30pm to 3am, after calling reception, I was told they would turn it off, 30mins later and music still blaring, called again and then got told “F*#k you” not once but twice! One hour later the music was still not turned off! Receptionist then said they will try again to nothing.
Spoke to Raquel the hotel manager who was very apologetic but did little to help with the fact my stay was ruined and we couldn’t go out due to the sheer tiredness!
Food ordered was incorrect 2 out of 4 times and the coffee took 15/20mins to arrive!! We ate our breakfast and the coffee still didn’t turn up….
The worst part is that they didn’t even offer to refund any of my stay which was unbelievable! Shocking service.
9.0
Great location, walking distance to the local town center, easy access to restaurants, bars and the marina. Hotel is nice, well kept. Rich breakfast buffet and attentive staff. Pool and garden is nice with comfortable sun beds. There are also enough parking spaces in front of the hotel.
The bed could have been a bit softer, but it’s my personal preference.
10.0
Super Hotel, sehr freundlich und aufmerksam. Sehr gute Qualität des Frühstücks und mit der viel Liebe zubereitet.
10 +
Tolles Design und super Kinderclub!
Leider war ein Bereich im SPA noch in Renovierungsarbeiten. Aber auch das SPA ist super!
10.0
Everything from the checking in to the checking out. We booked for 1 night for our Honeymoon after marrying in Ibiza and wanted to travel a bit just the 2 of us. We were given a free upgrade to the Presidential Suite and it only got better from there. The spa was amazing, massage was amazing and we booked the rooftop restaurant which again - Amazing! We had the most perfect table overlooking the harbour and the food was delicious and service incredible. We then returned to our room to a surprise of a bottle of bubbly with a lovely note to congratulate us. The staff were so lovely and the hotel is gorgeous with great views. Will be back for our anniversary.
That we had to leave as it was amazing!
9.0
Exzellentes Frühstück, Spa ist schön, auch wenn es ein bisschen in die Jahre gekommen ist. Poolareal ist schön.
9.0
The breakfast was fabulous and the location of the hotel is good. It is near the marina and you can walk easily to the shops and other restaurants
The room smelt a bit musty - but was clean
10.0
The rooftop pool and restaurant were had the most gorgeous view. The spa was beatuitful
10.0
Tutto stupendo
Nulla da segnalare, tutto al top
1.0
When we arrived at the hotel, they gave us a room that was unclean. We waited for more than an hour to get a new room, and there was no apology for the inconvenience. As a result, we missed our reservation for dinner at the restaurant. Moreover, the reception desk didn't function properly. The only positive aspect was the food in the hotel restaurant. Other than that, there was nothing good about it. I do not recommend staying here! Please choose another hotel. This place does not deserve a 5-star rating!!!!
5.0
Location, facilities
The service and staff didn’t seem that well trained. Very disappointed with Maymanta hostess & waitressing staff , we were so looking forward to the food but experience was not good
9.0
We loved the different zones to cater for all groups
Service was slightly disappointing as my daughters booked balloons, champagne and cake for arrival which did not appear - just a message on the mirror. When they asked for it to be delivered again before dinner it again didn’t arrive and was eventually delivered to their room without time to enjoy it together on our balcony.
1.0
Friendly personell
THE ROOM 221
- On arrival the room smelled very bad, a bit like cat urine.This can just be me and my wife not liking the smell of the cleaning products, but still very unpleasant
- There was a obvious and big stain on the bed spread. See photo. This is unaccaptable to us for a 5-star hotel
- The airconditiong was not working on arrival in the room. I called the reception who needed to reset the panel, after which it worked
- But during my call with reception on the airconditiong, I also mentioned that some buttons on the panels were coming loose. Maintenance would come to fix, but they never did. One of these panels, the one with the one the buttons completely off, was next to the bed. I don't know if this can cause a shock by touching this open panel, but I didn't like to sleep next to it and having to reach for it in the dark to turn on the lights. See photos for panels with missing/loose buttons.
- The lights in the bathroom were not working (see photo)
- The hair dryer in the bathroom wasn't working correctly (no hot air, only cold)
- The shower had little pressure and didn't provide hot water in the morning. And the water wasn't running away as fast as needed, leading to us showering in 30 cm's of showerwater in the tub.
- The TV was not connected to internet, so could not be used to watch streaming services like Netflix (I tried to use the Chromecast function, but that doesn;t work either)
- Not a malfunction, just something that bothered me; there is no space in the bathroom to leave your stuff. I had to balance my toiletry bag on the edge of the sink and my wife had no space to put hers.
THE RESTAURANT MAYMANTA
- I ordered a final digestive drink after dinner, but never received it. I mentioned we were waiting for it, but didn't want it anymore as we wanted to go to bed. The waiters apologised, but in the end the drink was still on the bill and I had to ask them to correct it. Unaccaptable for any restaurant.
7.0
Overall it was fine. Staff was friendly
Its dated. Value for money is low
4.0
The roof top
The staff on reception where not helpful or friendly. The floor tiles where uneven round pool and in restaurant, making me to trip over. Breakfast poor and not enough staff to cater for the amount of guests. Had a suite and no full length mirror
10.0
Very comfortable and nice property with amazing spa facilities, beautiful restaurant on the top of building with overview of marina! Definitely recommended :) staff very helpful and friendly - really appreciated all attentiveness!
Na
10.0
The room was extremely well appointed. The view was overlooking the main pool and the garden. Breakfast can only be described as a "feast". So much choice. The spa and gym, in my opinion, where absolutely amazing for a hotel. The spa was like going to a health farm facility in the UK.
No complaints!
1.0
☹️
Food, staff, drinks
8.0
The staff was kind, friendly and ready to assist.
The view from the roof top restaurant is spectacular
The bathroom amenities was given just once for a stay of three days. They were brought after calling to the house keeper department as there were nothing of the arrival day..
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Santa Eularia des Riu?
O preço médio de um alojamento em Santa Eularia des Riu é de R$ 1.102 por noite. Este alojamento está R$ 2 acima da média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Aguas de Ibiza Grand Luxe Hotel - Small Luxury Hotel of the World. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Aguas de Ibiza Grand Luxe Hotel - Small Luxury Hotel of the World. Aproveite a água!
Aguas de Ibiza Grand Luxe Hotel - Small Luxury Hotel of the World permite animais de estimação?
Sim! Este hotel é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em Aguas de Ibiza Grand Luxe Hotel - Small Luxury Hotel of the World?
Encontramos 14 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, são permitidos animais de estimação, internet/wi-fi e estacionamento.