We were very satisfied, excellent staff, great breakfast, love the nature around the hotel.

Being charged extra for parking

The beds were comfortable, the breakfast was decent and varied. Staff were friendly and helpful when available; varied but vibrant artwork on the walls. Pool room, a snug area and other touches looked nice as well albeit we didn't use them.

The rooms were a small oven, fortunately it was a cool night so we were able to have our patio door open, but we still woke up with damp sweaty pillows. This has been noted in other reviews as well, it is a large concrete building with no AC in the rooms. Fridge in the room seemed to only serve the purpose of heating the room further and not cooling contents.

Good breakfast, nice countryside

I had to wait 30 minutes for my room even though it was ready, just because I arrived a bit earlier. Poor heat insulation, very hot inside during summer days and no air conditioning.

Location in a forrest. Reasonable breakfast. Nothing else.

Beds were too soft, my back suffered. Very old and outdated interior and building. Dirty and spiderwebs behind the curtains. The sound of flushing toilets and baths in our bathroom. Restaurant couldnt manage it. Took ages for everything including warm white wine and things that couldnt be ordered. Apologies were apparently difficult to give.

The location, room and breakfast were lovely and it was fairly easy to get into town in the evening. Great swimming pool and spa facilities

The rooms were warm and the duvets too hot for May. I had to take them out of the covers to sleep.

Some of the staff were very friendly and helpful...

...however some were borderline unfriendly and gave us the feeling we were a nuisance.

I liked the bath and worm room

breakfast was excellent

good facilities, friendly helpful staff, good food

The stuff at the reception especially the lady who was represented as Manager was absolutely disorganized. English speaking almost impossible. The service at restaurant the worse we had ever. One of the waiters were arrogant and disrespectful towards our group. We were not able to order dinner from the menu list! Explanation was: ‘Not enough staff’. We had to get food from the buffet which was 70% empty. The second evening we were NOT ABLE to have dinner at all at 21:00 o’clock, as we were told that restaurant is closed, regardless to the people in the restaurant who were taking their dinner at this time. The rooms are poorly designed and in the bathroom you can’t find ‘shampoo, conditioner, soap, etc.’ All that at 4 stars Resort Hotel! Really? You should be ashamed of the service you give to your guests! Never again at your place!

tobacco smell in the room, curtains not wide enough to screen off the entire window, no possibility to make coffee or tea in the room

Room, was clean, ample parking available, Prompt reception staff, good breakfast.

The bed was not comfortable for us both. They call themselves resort hotels yet the swimming pool and spa ist only open until 9 pm. Despite Corona and whatever other reasons they give this is just not acceptable, Cheaper 1 and 2 star hotels have better timings and services. Having travelled worldwide during Corona for work( I am a doctor) have been to hotels that keep pools open on request, this was not the case here.