We enjoyed everything - big room, balcony, super tasty and delicious breakfast, nice staff, the beach 2 minutes from the hotel.

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Great breakfast, spacious rooms, nice view of the harbour.

Very unprofessional behaviour of the people working at a reception on the day of departure. We had prepaid our stay fully upfront (half board, suite) and at the end, they asked our credit card to withdraw once again payment for the visit, explaining that booking.com didn't pay them. They were very rude and forced us to call booking.com to deal with their problem. Unacceptable behaviour. In the end, they didn't say even thank you for the stay or goodbye.

Wifi/router-issues

Overall very convenient

Thought the pool is open

very nice and clean hotel, helpful staff at reception

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Best location, fantastic view from the terrace and from the spa, comfortable room, very good breakfast, nice and friendly staff. We will go back - but we rather go out for dinner.

The food and the wine of the house at the restaurant was disappointing:-(

We had a suite with a nice modern but still cosy room with a large bathroom. There's also an extra wardrobe room. WIFI is quick, even on the vast balcony as well. The top terrace bar gave an extraordinary view of the whole city of Grado (see attached photos). The staff is friendly and helpful. A pet-friendly hotel, our two chihuahuas - who were with us - asked me to pin this here :)

Someone fed the seagulls quite early in the morning, and they were noisy, but it's not the hotel's problem, just a circumstance. But if you like to be the first at the breakfast buffet bar, they help you to wake up in time :) Or you can take excellent photos of them.

Room was very nice, clean and modern.

If Late Check Out is not available, there is no shower/toilet and baggage storage for guests. This would be nice for guests that choose to stay in Grado until the afternoon. Breakfast was stressful.

Clean, and covid safe. Good English spoken everywhere, friendly and helpful staff.

Make sure to book the beach in advance as much as possible.

Great location , direct view to the sea. Breakfast very diverse and healthy

too expensive

I liked location and italy lady how made massage was lovely 🙏🏼🌞

That swimming pool was so little and i needed to pay extra to buy swimming cap and roof top bar and restaurant was closed... also breakfast not good :(

Breakfast was good and well organised. Room was big enough - but could not open door due to a terrible smell outside. Also the cafeteria

The service was awful, the smell outside disgusting so you could not sit outside or at the cafeteria as well as you could not open the balcony.

Good location.

Far too expensive for what you get (we paid 280.- Euros for the family suite). Breakfast was also not as expected for this prize. They then also charge extra for their parking garage, at breakfast extra charge for eggs, omelet etc., everything is extra to pay.