The ambience of the hotel was great.

There was nothing to dislike.

Staff was very helpful and very polite. Breakfast was very good and tasty. restaurant rates for dinner and lunch (A la Carte) are pretty expensive. 5-star hotel prices. Rotis are very expensive i found. Overall stay and place is very very good. Can skip lunch or dinner if u can have outside. I will visit again if given a chance. Very close to market and everything is accessible. Staff will never tell you NO for anything. Love you all!!

restaurant rates for dinner and lunch are pretty expensive. (A la Carte)) 5-star hotel prices. Rotis are very expensive. Can skip lunch or dinner if u can have outside. This is the only thing which i did not like and found it expensive.

Cleanliness Vintage Look Safe

1)Suite rooms are placed near reception which had no privacy & very noise. 2) Bed mattress was very uncomfortable 3) Buffet Breakfast was repeatative on all days. 4) Hotel was not offering alcohol as no license. 5) Toiletries was not replenished daily.

Front office staff

All good

Neat & Clean, Very well Maintained.

service is poor due to shortage of staff but staff have tried their best to give all comfort possible.

proximity to the city centre, property, staff, breakfast spread

our Ac was faulty, also no proper ventilation so sometimes bad sleep due to change in temperature

It's in close vicinity to the market, Venna Lake n restaurants on the highway Mahabaleshwar Panchgani road.

No valley view

Wanted spa