Tolles Zimmer mit großem und bequemem Bett. Gute Lage, relativ ruhig, zu Fuß nur 5-10 Minuten vom Zentrum entfernt. Hotel ist in den Hang gebaut: schöne Aussicht (aber auch viele Treppen). Tolles europäisches Frühstück (Toast, Eier etc.) mit zusätzlichen lokalen Speisen Wie überall in Sri Lanka sehr aufmerksames, freundliches Personal.

Warmwasser in der Dusche war eine on-off-Geschichte, bißchen lästig. Kurz vor Ankuft wurden wir über Bauarbeiten im Bereich der Rezeption informiert - stimmte, die gesamte Rezeption wurde über zwei Stockwerke entweder um- oder ganz neu gebaut, und wir mußten durch die Baustelle durch, um zu unserem Zimmer zu gelangen. Damit gab es auch kein Restaurant oder eine Bar. Das Thema könnte sich allerdings inzwischen erledigt haben.

Value for money!

Internet

Sehr schönes, zentral gelegenes Hotel. Sehr freundliches Hotelpersonal. Das Abendessen war sehr gut. Das Frühstück war ganz besonders lecker und wurde mit viel Liebe zubereitet und serviert.

The hotel is close to the center, supermarket and restaurants. The view from the hotel is lovely, you are in the heart of the jungle and the decor of the hotel is quite chic. They use concrete and dark colors making them blend into the jungle. The rooms are spacious, modern finishing and the bathroom is great with good pressure. There was no construction happening, despite seeing they were still doing some renovations. Breakfast is a wow, make sure you’re hungry. It’s to order but besides your eggs, you get a full on Sri Lankan experience with all the trimmings. Staff are friendly and helpful although many young men don’t speak English very well.

The WiFi drops out all the time. We were often left without any connection which was a little frustrating. For me it wasn’t a problem but note that there is no lift and you must take stairs up to where you are staying, they are a little are steep but all luggage’s are carried by the staff.

Gute zentale Lage, dennoch eher ruhig in Seitengasse Grosses, sauberes, modernes Zimmer Gute Dusche Super Frühstück Freundliches Personal

Am Tag unsere Ankunft wurden wir über Umbauarbeiten der Reception informiert. Eigentlich war der gesamte Eingangsbereich eine grosse Baustelle. Sowas sollte man im Voraus informieren und entsprechenden Rabatt gewähren. Schliesslich gabs auch etwas Lärm nachts.

View and location is very good

Construction work is going on. The Restuarant also needs to be a bit more hygienic

Schönes Hotel. Zur Zeit im Umbau. Man darf sich von der Baustelle nicht abschrecken lassen. Sehr reichhaltiges traditionelles Frühstück. Zimmer sehr groß. Personal super freundlich und hilfsbereit.

Die Lüftung im Bad der merkwürdig gerochen.

This hotel is really well located. Super close to the Main Street with all the bars and restaurants, but just off it so it’s peaceful and relaxing. The restaurant is at the top of the building meaning superb views for breakfast looking out at Ella rock and the rolling hills. Imali the hotel manager gave us an exceptionally warm welcome and was wonderful throughout our stay. She explained all about the Sri Lankan breakfast and made sure we tried everything and ate it in the right way (first time we ever knew what to put with what at breakfast time!) Our bags were carried to and from our rooms so no need to worry about the stairs and getting bags up to your room. A really great stay and I fully recommend this hotel.

Super Lage, sehr sauber, freundliches Personal

Läget

Hotell is old, lots of insect inside, the bed had holes in it, bathroom was smelling even after we changed room. Brakefast was generous but not good

Location has good views of Ella Rock and is slightly outfoxed the buzz from the Main Street. Everything is good walkable but more quiet.

The hotel and rooms could use some improvements as it clearly had it’s better days. Everything is more outdated than appears on the photos. No matter how good everything was cleared a smell always remained present in the bathroom. The breakfast is tasteful, but is the same every day and will get boring after a few days.

The location was fantastic. And the staff was really good and kind . The food was delicious too.

Nothing...

Amazing breakfast, amazing views. Outstanding location and great food.

Nothing, it was exceptional. Great stay.

Location was great. A 5 minute tuk tuk ride from the train station and then a few minutes walk to where all the shops and restaurants. We were in the highest room and had a great view of Ella rock. I think all the rooms look on to the rock to be honest. Room was spacious and clean. Staff were very nice and helpful. It is also within walking distance or a short tuk tuk from the Nine Arch Bridge, Little Adams Peak and Ravana Pool Club.

We didn't have any issues. It may be worth noting that the hotel doesn't have a lift though.

The staff is helpfull. Not easy to climb all the stairs! The view is amazing :)

Not prepare for kids.

The interior décor and facilities were carefully thought and designed. The comfortable facilities, extra care taken by staff and the views from the hotel were magnificent.Location was convenient.

Steep height between the levels with many steps to climb

the location of property

the room size is small. the food has limited option.

Excellent staff and great location

Noisy at night and no elevator to rooms

The location is convenient, near by the small center. The view from the room and the restaurant is very nice.

1. They don’t know their job properly, I have booked another night via Agoda, and when I reached they told me they don’t have a room and I have to cancel- that’s fine. But it has been paid to the hotel already, Agoda only asked the hotel to send an email through their registered email address but I don’t know why the staff just refused to do it even I asked many many times! The hotel staff said Agoda called them but there’s no proof and I did not receive any emails. Eventually I did not receive the 80USD, since I’m still out of the country, I’ll call the hotel again to chase on this. It is cheating. 2. There’s no Wi-Fi in the room, I called twice to check but they just say “ok ok” and no reaction. 3. There’s no electricity in the morning. 4. Towels are yellowish.

Location is great. Beautiful mountain view. Friendly staff. Ample parking space across the road. Good food. The Mini fridge came with a small snack and a few bottles of soft drinks, and it was free of charge. Waking distance to the Ella town.

Have to take the 3-4 levels of stairs to the rooms. This is not an issue for young people. Cannot recommend for the elderly.

Ella Heritage is an amazing place to stay with a beautiful view of Ella Rock. And it's few minutes walking distance to central area where you find restaurants and shops. The room and facilities are clean and well maintained. The staff are amazing and willing to assist wherever possible. To name some, Kavindu from restaurant was such a great person who makes sure his guests are happy. And Imesha from Reception with a big smile always on her face makes you feel so welcome. We recommend this place as it's definitely worth for money.

Nothing!

Lovely clean hotel very close to the Main Street which has loads of restaurants. WiFi was amazing, so fast! Staff were wonderful and so friendly and helpful.

Restaurant only had beer didn’t even have coke!

Perfectly situated in the heart of Ella. Very good (Sri Lankan) breakfast.

Nothing

Breakfast was very good.

An elevator to the building would have been a bonus.

Everything was perfect. this is the perfect hotels for an affordable price in Ella.Their staff makes this place a wonderful place. Specially from from reception to the room their staff makes it a wonderful experience. There is a lady at their reception (one with specs) who is super friendly (others as well) tell you all the things you should see in Ella. And their restaurant staff is awesome. I think this hotel is a great example of what hiring right people makes a difference at any hotel. Sorry, forgot to mention that their breakfast is free and you can’t eat all of what they offer, it’s too much. So definitely worth the price u pay.

Everything was perfect.

Better location and excellent foods.

Nothing special

The property was comfortable and in a good location. The rooms at the top are the best in terms of privacy. The staff are the best part of this hotel. From the young boys who carried our luggage to the front of house staff, we were looked after very well. Nothing was too much trouble. All the staff were incredibly helpful and carried out their duties with a smile.

As we found in most hotels the general maintenance was lacking somewhat.

- value for money - location - balcony / view

- cleanliness - interiors