There was no facility inside the room like tea tea-making facility. There were COCKROACHES in the room when the lights switched off. I had to change the room at 12 midnight. Very bad upkeep of room and infrastructure

There was no facility inside the room like tea tea-making facility. There were COCKROACHES in the room when the lights switched off. I had to change the room at 12 midnight. Very bad upkeep of room and infrastructure

Beds , cleanliness, service , they didn’t even provide waterbottles at room

Maintenance jobs during the stay Disturbance

Price of the property

Service needs upgrade as it used to be earlier

Nothing

Every thing spoiled. Electric switches, door locks broken/not working.stinking bathroom. ACs don't work properly. Windo ACs bad

Very bad it was very difficult to locate the hotel and staff behaviour was rude

cleanliness

food facility at the hotel is great and so is the location

Cleanliness of the hotel - lot of cockroaches. Rooms are not cleaned every day - poorly lit premises.

Always, BELSONS TAJ MAHAL is our favourite hotel - for stay n food - for the last 12 years or so. Feels like our own second home....

The closet / cupboard could have been better.

Location

It was not clean

When I arrived, the employee asked me about my nationality, and when he played that I was a foreigner, he told me that the hotel does not allow foreigners to stay. When I threatened him with a complaint, he agreed. The rooms were very dirty, the bedspread was dirty and yellow, and there was no lighting in the bathroom at all. All the services mentioned on the Booking website are not available. There is no internet. There is no tea heater. Very bad hotel and not worth one star

When I arrived, the employee asked me about my nationality, and when he played that I was a foreigner, he told me that the hotel does not allow foreigners to stay. When I threatened him with a complaint, he agreed. The rooms were very dirty, the bedspread was dirty and yellow, and there was no lighting in the bathroom at all. All the services mentioned on the Booking website are not available. There is no internet. There is no tea heater. Very bad hotel and not worth one star

Very bad electrical works, switches plugs are so bad

Everything was JUST OK, Room was clean and things were accessible easily

They charge you for the room and yet they don't provide water or anything, everything is charged ! And upon that there are no amenities like hair dryer, iron box, etc and for whatever reason you call the reception they just have one answer 'NO not available' Room service was a waste. There's no proper room service, everything had to be taken by us. The blankets were very low quality. They don't provide any toiletries, we had to specially ask for it everyday. Our things were missing from the room, We got robbed and they weren't cooperative enough to help us. There are cameras but they're reluctant to show us

Great food, courteous staff.

Wifi needs to be available.

Food is exceptional at the property. The staff is very courteous and immediately attends to any issues you may have. The AC was not working initially, we went out and by the time we came back, the issue was fixed. This is great service.

Nothing.