The staff here are acceptional, very well connected with guests. This is the sort of service a lot of other hotels should aspire to.

Understandable that our room was small due to the rate, but on level one, the rooms facing the roof are not great.

The view was stupendous. The staff were really welcoming, professional and efficient always ready to assist. Breakfast and service was excellent with plenty of choice. As a lone female guest I felt very relaxed and comfortable at this hotel. Room was clean and comfortable and a good size for a single room. The fridge was a nice touch. Spacious hotel with plenty of areas to relax both inside and out.

The room balcony needed a clean. Although you can't stop the seagulls this should be checked daily. I went for a late afternoon dip in the outdoor pool. There were empty glasses around the pool edge. Although this reflects more on the other guests they should be cleared promply.

Wonderful spa facilities

Outstanding facilities, staff and location.

room was very tiny

Staff are amazing, dining areas absolutely fabulous

Outside is a little dated but totally made up for by the location and service provided

Location and breakfast were great as was thermal suite and pool.

Room in old part was very old fashioned and not furnished to a very high standard, considering thr price. Some stains on the carpet and fan didn't work in the bathroom. No point complaining as only staying one night. Dinner service was slow and being gluten free and vegetarian all options on offer were spicy. One option which I chose was marked as gluten free but then informed it wasn't so couldnt have it. The staff were lovely but I didnt think the hotel is worth having 4 stars. On our walking trip we had better accommodation in bed and breakfasts. The hotel is selling itself on location and having a spa.

The quality of the food.

just about everything , location, staff , food, facilities

I loved it

everything

nothing

Great location, with great views from the terrace. Convenient for access to the beach. Attentive friendly staff. Great breakfast with great views.

Location was absolutely amazing, very family friendly, lovely pool and wonderful staff.

Excellent breakfast. Outstanding location and views. Hotel is an art deco sensation in this cliff top beach side location.

This hotel is a charming historic venue where the location and views are unbeatable, but some of the rooms and balcony sizes are from a bygone era.

Always wanted to stay here, and finally got round to it! Staff were excellent and we had a lovely room with a sea view. Looking forward to going back again.

The staff were really friendly from the moment we checked in and the breakfast was amazing!

I'd like to visit again when there's no scaffolding.

Excellent, Hotel, Staff and Restaurant.

No dryer or bags for wet clothing in spa areas

everything

Lovely room with great views, breakfast v good

Evening meal was below the standard I expected, wife’s steak was tasty but difficult to cut and very chewy, sinew running throughout. I had the sea base which was a little underwhelming. Overall for the wife’s birthday disappointed

Location is exceptional, staff are friendly.

The mattress was awful, soft and concave. The decor in general looks tired. Breakfast was average.

Staff were pleasant and helpful Food was very good Location was exceptional

Beds were a bit soft for us, and as in most hotels duvets were too heavy.