V good design

Bench seating not comfy and only one chair on balcony.

The price was decent. It was a short stay as we needed an extra day in the area. Had lots activity can do but didn’t have time.

Parking arrangement and distance to room abit far. Need to make own bedding.

Good range of restaurants and cafe's

we couldn't get an answer on the phone from 6;00 to 6;30 for the transport de Nuit on the day we left, so had to walk over snow with baggage to pick up point. Guests should book this the night before departure.

fantastic location to ski in and out, local bars and restaurants a 5 min walk. The accomadation spacious with friendly and helpful staff on reception. This is the second year we have stayed at Electra, and hope to be back next year!

Location is very good Cleaning amenities Transport from and to the entry of the village included

Room a bit dusty, bad for allergies Not much toilet paper

This is one of the rare accommodations in a ski area that is big. We had a large living room that sleeps up to 3 people. Even with the beds open, there was still room. A second room with bunk beds and a third room with a double bed. I was a little afraid because the description and pictures on Booking did not match but it turned out even better then expected! There are two bathrooms, one with a bath and one with a shower and a toilet. Showers stay warm, even if 7 people take showers one after the other. Closets are everywhere. If the slopes are good, you can ski to the ski-room from the residence. People at the reception are very friendly and helpful. Also the service people are very helpful. During the guarantee check up, there was a broken coat rack. They repaired it 2 hours later. Transport to and from the residence to the Park&Ride is included with the white Snowcats, and it's 24/7. Do not use a poor horse sled for that! Actually, don't use it for anything! Inside the building there is a Ski-store for renting (or buying) and do maintenance (waxing, ...) and repairing skis or snowboards. This is definitely a place to come back to! We had much worse in Avoriaz...

The communication with Pierre&Vacances BEFORE the trip was terrible. They send a lot of spam in pure HTML code through the chat of Booking (that doesn't displays HTML code) but questions remain unanswered. They ask multiple times to pay in advance (even if the payment conditions on Booking were different) and weirdly enough, they want to do it on there own site (outside Booking) on a page that immediately gives an error. I had to contact Booking Customer Service because Pierre&Vacance did not respond. But this was BEFORE the trip, the personnel during the trip were great!

The place is fine but the service was a disaster! we booked 3 apartments for a few days. Our flight brought back one day earlier so we asked them to add another day to our booking. They were so unwilling to help and we had to call them many time. the answers were so annoying… first they said there are no apartments available but this was a complete lie because I can see it’s available (but need to book minimum 5 night or so) then, they said they can’t book only one night. it didn’t help that we already booked 10 nights and all we were asking is to add another night… then they told me to call their HQ in Paris. I tried but no one agreed to speak English… so I called again and put a French speaker on the call with me. they were even worse and not helpful at all. actually very rude. this was a nightmare since no hotel will allow one night booking and we came with 10 kids and couldn’t do anything besides beg for them. they were so unhelpful and disrespectful.

excellent location. everything we needed

boot room a bit small to fit everyone’s equipment.