I know it wasn’t a hotel, but there was no bin, no kettle, no fridge, no cup or glass, the water took ages to heat up and wasn’t that hot when it did, the plumbing was very loud.

Superb

No breakfast included but nice bars and cafes nearby.

Great location to stay for one night if you need the bus station close to you.

The location is really good especially if you need access to the bus station as it is right on its doorstep, the staff are very nice and accommodating, everything is clean and the beds are most comfortable. The complimentary toiletries are a very nice touch and the place felt very safe. Oh and the shower... I will be raving about the shower for days to come! Great water pressure and plenty hot, made the stay even better

They could use a few more sockets near the beds for charging stuff, but there were two in the bathroom, so that wasn't a massive inconvenience.

The location was perfect for us, not super close to the center of town, but extremely close to both the bus and train stations. The room was comfortable, especially the beds.

There were stairs to reach the lobby, which were difficult to manage with bags.