The location is great, right where you want to be in the centre of town. Its only a 15 minute walk from the bus station as well. The hotel was very clean.

The rooms didn’t have a kettle, which would be handy as you cannot order tea or coffee until 08:30 in the morning. I thought it was a bit unreasonable to charge €20 euros per person to use the pool for an hour. I’ve never been charged extra to use a pool in any hotel I’ve been to.

Great local, large bedroom and loved the interior design.

Location is good, within city centre, only few minutes walk from the shops. Air con/ heating in room which you can control. Lovely decor in room, I had the twin room.

Acess to spa/ swimming pool facilities is by booking in advance and is not free to use. No large lobby / reception area, therefore just go straight to room rather than having a nice area to relax in within the hotel. The sink is outside the toilet/ shower room with partly see through window so might not be confortable if you want complete privacy in bathroom.

The room was Ok.

No reception area. Very little space for anyone to sit and wait. My guests had to wait outside on the street for me. I felt the staff were more interested in running the spa than the hotel. No greeting from staff on passing the reception desk and didn't even bother to look up when a guest passed and said Hi ( there were some courteous staff ) I had the 'phone put down on me when I called reception to check the wi-fi password.

My wife and I love the property, we stay here every year and have done so for many years. it’s clean, value-for-money, beautiful and the staff are so kind.

the only negative is that given we are return visitors, it would be great if they had a loyalty system as it would be nice to get some additional benefits.

location and very large beds

see through door and toliet in wet room

central location, decent bathroom

everything was charged as an extra! at €140 per night for a basic room it’s not cheap and then it’s another €15 per night to park, €15 per person breakfast, €20 each for an hour in the spa

Bed super comfy Bathroom wonderful Centrally located Little extras fantastic

Could hear the next room walking and talking

Room was great, staff was pleasant, courteous and helpful; they parked our car for us and brought it around when we needed it. A great hotel, we highly recommend it.

Breakfast was disappointing. We did not expect cold omelettes and cold pancakes. The other breakfast offerings were fine.

the spa abd location are excellent

Very modern bed and bath rooms, but a bit small. Staff were excellent, so checkin was efficient. Paid parking garage was very easy to find. Breakfast was good but typical for hotels, but a bit pricier than usual.

nothing

Good location, good sized room, helpful staff

Booked specifically because it had a pool and paid more for this but unlike in most UK hotels you had to book and pay extra for a spa treatment to use it. Beds very uncomfortable and lots of traffic noise despite double glazing. Paid more at checkout than quoted price when we booked. Breakfast very expensive compared to same food at nearby cafes.

very clean - good location for town centre and 20 minutes from the train station

The location was ideal but parking not good and ended up a way away.

Parking was a nightmare and hotel should give more guidance on website regarding this. The bed was very hard. But roomy which was a plus. The bathroom door barely closed by the toilet. Squashed reception area

2nd time in this hotel… love it

Helpfulness of the staff

Was not aware that there was an extra charge for the heat in the room😮not until check out time when I was charged over $60 euros per each room (we had 2 rooms) so it was $120 plus euros and that’s checking I’m late and checking oit early morning to catch a flight

great location, super clean. excellent massage in the spa

We stay at this hotel every year and it’s beautiful and comfortable. Friendly employees and very helpful, especially given we had some complex requirements.