localização

quarto sem vista e sem janela

Nothing would not recommend

I checked out one hour after checking in. Rooms feel like a jail and smelled of heavy bug spray

Nothing

Unacceptable rude staff. DO NOT STAY THERE. I booked a room with breakfast included for one night and I nedded to leave the hotel at 3am because my flight was at 5am. I asked on the front desk to pack my breakfast into a lunch box as I needed to leave earlier and didn't have an opportunity to have breakfast at standart time. Manager refused to do it because from their perspective if I want to have breakfast early I need to pay an additional fee. I was quite surprised to hear that and ask to make a refund for breakfast as I already paid for it. He didn't understand me and I was need to use google transate to explain my request as his english wasn't good enough which is fine but could be better. When he read my message he simply started laughing at my face!!! Than he went to office where were other colleagues and I heard laughing from there as well. When he finally back to me I asked to make just a couple of sandwiches and some fruits to take away. Guess what..? Laughing again. At the end of this story he wrote in google translation that "breakfast is a courtesy from the hotel and they will not provide it if I need to leave earlier. One additional feedback, I was too tired to go somewhere and find a place for dinner so I decided to stay at hotel's restaurant. In literally empty restaurant besides me I was waiting 30 minutes for one meal and red house wine was awful.

Do atendimento. As pessoas foram preparadas para receber os hóspedes do hotel. Elas eram receptivas, agradáveis e falo isso desde o serviço de arrumação dos quartos quanto dos demais funcionários do hotel - recepção, restaurante e da Gerente Manuela. Time altamente preparado para receber os hóspedes e resolver os problemas que pudessem aparecer. O Hotel London está de Parabéns!!!!

Não posso opinar, pois fomos bem recebidos e não tivemos qualquer contra-tempo.

Café,limpeza atendimento

Escadas

es un buen hotel. muy bien de limpieza y confortable y ahora como no se mas que decir y booking me pide mas voy a escribir por escribir, saludos !

Nada

Location was very good. The breakfast was great. Lovely view of the river from the terrace

Nothing

Bathroom is great. Breakfast is good.

Room small, bed rather hard. Storing luggage is complicated, but finally worked out.