Staff were amazing, very friendly and helpful. The building is showing signs of age but nothing to complain about. Lovely view over gardens and Solent, breakfast was good.

Very low water pressure in shower

I think the room was a little over priced and quite run down and tiered

Bathroom was very dated and tiered and so was the bedroom

Location.

Noisy bar where food was served due to restaurant being unavailable to us on both nights. Third night food was not served.Lack of customer service due to staff being young and inexperienced lacking in rapport/engagement with us.

The room was spacious and beds were really comfortable!

The shower head didn’t fit on its stand so you had to hold it to have a shower

Staff lovely couldn't do enough for you. Lovely area to sit outside and have a drink bar nice and clean but quite small

Lovely hotel could do with lick of paint. It's looking tired abit fusty in the corridor. The English breakfast the bacon was fatty poached eggs not cooked.

Room was clean. Good location

Carpet thread bare, old and stained. Old tired furniture. Gap between mattress and headboard. Had to stuff with cushions else we would lost our pillows. Older breakfast waiting staff more polite and efficient. Young weekend staff could do with training. Sunday breakfast was let down by tables not being cleaned regularly. Found our own table and cutlery ,but had to eat our breakfast surrounded by 5 dirty tables. No cups for tea or coffee available had to ask young girl who said they were being washed.

Lovely, friendly hotel in a pleasant location. Great breakfast. Would happily return in the future

For an old building the sound from other rooms was unexpected so there was a little noise at times. On street parking was available and free but may be a bit of a distance from the hotel. Neither of these things would prevent me from staying again though

Nothing!

Everything! Tatty rooms, serious refurbishment required. Peeling paint, corroded fittings, curtains hanging off rail. “Executive Room” had a 4’6” double bed and two bedside cabinets that just fitted and was approx 10’ long. Bathroom was a “galley” 7’ long by 4’ wide, dingy and uninviting. Badly scuffed walls. A deep clean is urgently required. Parking is on a busy residential street and hard to come by. Disgraceful and extremely poor value.