Wonderful hotel with great view amazing staff Great break fast

Nothing

amazing! personal and service is a level higher then the rest.

The hotel is absolutely amazing, in such a beautiful location in Portofino! the concierge was just sooo helpful and professional, especially Nicola was just superb !

nothing at all.

EVERYTHING WAS AMAZING!

everything, just perfect!

we couldn’t stay longer!

Great location in the centre of town and right across the port - a lot more convenient than Splendido’s location in the hills. The staff is so helpful and friendly, and very attentive to every guest. Really made our stay feel personalised. The hotel itself is cosy and stylish, the rooms are spacious, and not to mention the wonderful terrace restaurants.

Absolutely no complaints there. The staff will help with your luggage from the taxi stop down to the hotel and everything can be taken care of.

The standard of the fixtures and fittings were exceptional. This contributed to the air of quality and exclusivity provided throughout the hotel. You can’t beat quality and this hotel has it in abundance.

The complementary wine was un-necessary and not very nice. Would have been better without this provision,in my view. Others may love it.

Just amazing Super boutique Hotel!

everything was exceptional especially the high levels of customer service

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exceptional location

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location and staff. So polite, friendly and welcoming. very attentive and superb service. can’t speak highly enough of them!

expensive but quality all round

Everything

rooms got too hot

The room was tiny for the price we paid.

The room was tiny, there was no hot water

Balcony with a view

location and Portofino is magical

Michaela the Hotel Manager is a superb host

Most things

The room on the first night

Hotel's location is perfect. Staff were amazingly hospitable and friendly. Breakfast was superb. Valet service was extremely useful and convenient. I have only good things to say about our stay at the Splendido Mare hotel.