nice comfortable rooms, very helpful staff, centrally located

the air conditioning was not working on the first night but it was subsequently sorted out

Room was spacious, well equipped, lovely view over the El Escorial monastery Staff were very friendly and helpful.

Spotlessly clean Modern and superb decor and fittings/facilities (very cold fridge!) Climate control in the rooms so no noisy air con Friendly, helpful and attentive staff on reception Beautiful location close to the Plaza yet quiet at night

I cannot think of anything I did not like! I can't wait to come and stay again! Thank you

Was the best hotel suite ever. Friendly and competent staff, clean and comfortable rooms. Happy to stay again!

the view from the room was awesome!

too expensive for what they offer , hopefully this review can be used to improve!

it was spacious, lovely simple design and having a fridge and coffee maker was wonderful!

can’t think of anything

Large "suite" room with kitchenette. Very quiet, clean and comfortable. Located halfway between the bus station and the El Escoral Palace/Monastery.

Front desk is attended very limited hours. At other times, all contact is via text or email

Very nice place with all comfort. Like new renovated. Very seldom found in this quality. Will come back for sure.

no

Everything was thought through to make it a very comfortable stay. Spacious, room with balcony had a lovely view, location is excellent, property well maintained, very clean, large comfortable bed, quiet. Staff very helpful and responsive from before arrival, and throughout our stay. Basic kitchen facilities include a kettle and Nespresso coffee maker. Heating very effective. Town itself is really nice with many good eateries and hiking nearby as well as the main attraction of the monastery.

Not really a complaint and did not detract from our stay but there could be a few more kitchen utensils - such as a chopping board, large mugs, toaster.

Everything. Reluctant to say this for fear that we will not be able to get in again! This place is a gem. Beautifully renovated with no expense spared. Nothing fell short nor irritated us. Carmen was fabulous on reception and we would have loved a full week here. The owner has thought of everything and we slaept so well in those fabulous, big, firm beds. Thank you Muchisimas gracias a todos.

Nothing.

Great location

We had the suite with balcony and, while weren't high enough for the view of the monastery El Escorial, the plazoleta is pleasant enough. The modern, clean renovation with the rustic walls and ceiling make a wonderful pairing in this classic 18th-century gem. Clean, modern bathroom. Good towels and sheets. Wonderful radiant heat in the floor. Classy, small. Belén was the best with her recommendations for restaurants and a reservation for a theatrical visit to the Royal Colisueum Theatre Carlos III.

The two-seat sofa is not comfortable; there weren't enough coffee capsules for the Nespresso.