Quartos em bom estado, limpeza, equipe de funcionários, estacionamento

Valor do café da manhã

da cortesia

SHOPPING AO LADO.

LIMPEZA DO QUARTO, LENÇOL E COBERTOR, CAFÉ DA MANHÃ COM POUCA OPÇÃO DE ALIMENTAÇÃO.

Localização do Hotel custo/beneficio e acessibilidade. Proximidade do Shopping

Check-in

Local aconchegante

Good proportion of cost for value in case of our needs.

Bad breakfast, poor choice, exactly same every day, very often run out of coffee and took time to bring it. There is not any kind of juice available, only extremely sweet water with sirup, what they offered as yoghurt was artificial something, not a yoghurt at all... Our room was very noisy during the night due to the position of the hotel next to the main street.

Comfortable beds, nice breakfast and great location near a mall.

Expensive in my opinion, and breakfast even though good, lacked variety.

very convenient because it's near to my work

In the last week the hotel lost my laundry bag, the team was incompetent to deal with it, by checkout my clothes were not reimbursed, I was told that in "some days" they would communicate with me...so far I have my clothes gone, a loss of 225 EUR and no news from the hotel ever since. In my first room the air conditioner was blocked and the temperature used to fall to 18.C during the night forcing me to wake up and turn the AC on and off many times. In my second room the sanitary flush would block and I had to interfere in the mechanism to restore flushing water. From a previous unsolved complaint about the safe not working, I basically knew management of this hotel deteriorated to such level that nothing should be expected, so I didn't even bother to complain.